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I have had fetch insurance for a few…
I have had fetch insurance for a few years and have never had to use it.In July 2022 I had to take my dog to the vet because he didn’t seem right.He was diagnosed with anaplasmosis and I submitted an er bill and two follow up bills.They asked for medical history so I submitted that also.Then they asked for flea and tick prevention receipts.He has a seresto collar on from March to November then I use wondercide from November til March.I did not have receipts for purchase.I buy when they are on sale and never thought to save receipts for it so I sent in pictures of what I have.They told me they didn’t think it would be accepted because I don’t have receipts and I could have just had the stuff laying around??Who would go out and buy flea and tick prevention and just leave it laying around the house for no apparent reason? Seems they are trying to find anyway possible to get out of paying a claim.His policy has doubled within the past two years with no claims submitted for anything.What these claims amount to is not even what I pay out in a year for him.Do better Fetch.No one would just have flea and tick treatments laying around for no apparent reason.I hope u see this is fix this problem and pay like you should be.to add to reply:I am not as worried at premium as I am about u not paying this claim or that the supervisor changed the claim in the system and resubmitted it.He also couldn’t answer where in the policy it states that u do not pay for tick related diseases.It states you do not pay or reimburse for tick and flea protection-big difference.I told him you may want to rewrite entire policy on this because there is nothing that states that or that states you need flea and tick prevention receipts for the entire year before.I submitted receipts that the pet store manager took alot of time to find and am waiting to hear back.So ridiculous.Please rewrite your policy correctly and pay what u should pay.
Insurer: Fetch
By: Kem
Are they really an insurance company! :-)
I am so surprised I'm writing this review for Trupanion. My big pup had to have TPLO surgery on BOTH legs. I'm not crazy with the way they apply the deductible, instead of annually it's per condition. BUT, they considered the two surgeries one incident - fabulous! If you have small claims this won't be good for you, but I don't have an issue with paying my small claims which are rare anyway. I really did get pet insurance so I wouldn't have to make that awful decision if I could afford an expensive surgery or expensive treatment for my beloved pet - this one was $12K. The first TPLO claim was a bit complicated (a removal of a growth included with the TPLO surgery) and I had to make an appeal for a small amount they denied - they accepted my appeal and paid the additional cost. I also had to call customer service, no hold and a pleasant and knowledgeable representative was able to answer my questions. I can't say enough good things about Trupanion. Even my surgeon, prior to any claim process, said that her experience has been very positive and they have always been reasonable - she called Trupanion her favorite. Can you ask for anything more?
Insurer: Trupanion
By: Cheryl
Quick and easy good pricing compared to…
Quick and easy good pricing compared to other companies
Insurer: ASPCA
By: Robin
Peace Of Mind
My dog Loosey had a few small growths on her gums, we had them removed and tested and they ended up being completely benign and not an issue but having healthy paws gave us peace of mind that even if something was wrong we would have a financial cushion. They also helped cover the cost of the testing.
Insurer: Healthy Paws
By: Loosey
After much research I knew ManyPets was…
After much research I knew ManyPets was my choice. There were a few questions I needed answered that I couldn’t find on the website. Placed a call to ManyPets and had all my questions answered by a courteous and knowledgeable representative Excellent communication with the representative he was courteous and very knowledgeable . He helped me to navigate through the purchase of my pets policy and now my pet is covered. Thank you ManyPets!!!
Insurer: ManyPets
By: Tammy
Always dependable
I faxed my claim and usually get a respond within 24 hours that it is received and being processed.
Insurer: ASPCA
By: Richard Gleason
Well the app was awesome but I don't…
Well the app was awesome but I don't have it yet the insurance card for my dog and if you guys can give me any update about it thanks
Insurer: ASPCA
By: Manny Perez
I had to try a few times to get my…
I had to try a few times to get my payment info to be accepted and each time I started over I was quoted a different premium. But finally, my payment info was accepted with the first premium quoted!
Insurer: ManyPets
By: DeTrease Harrison
Thank you erick
Thank you erick ! help me so much !
Insurer: Pets Best
By: Ashley Bautista