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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very easy and effortless app to use
Very easy and effortless app to use, clear instructions, and great communication. It took a little longer than expected, but I had entered the information incorrectly, and Pets Best made the corrections that were needed. Excellent experience all around.
Insurer: Pets Best
By: Derek Hiapo
Trupanion is Knowledgeable and Helpful
Trupanion answers calls immediately. A pleasant, patient and knowledgeable person is there to answer any questions you may have about your insurance.
Insurer: Trupanion
By: Dorothea
It was easy to find information about…
It was easy to find information about coverage and plans and very easy to sign up!
Insurer: ManyPets
By: customer
big unexpected pets bills thanks i got…
big unexpected pets bills thanks i got spot insurance so almost 55 to 60 percent bills are covered
Insurer: Spot
By: Faisal Nazir
Best pet insurance
Customer service is very helpfull. All my claims are close very quickly. thank you Trupanion
Insurer: Trupanion Canada
By: Stéphanie Gauthier
Claims take too long to process
Tells me to get medical records for them. After calling the vet and Embrace they finally got the records and it has already been about 2 months since I submitted the claim. Now I am told it can take up to 30 days to review the records. DO YOUR JOB AND GET THE MEDICAL RECORDS YOURSELF!
Insurer: Embrace
By: jgp4343
Good response time
Summitting my claim was so easy and processed quickly. They sent me several emails with status and explanation of benefits and my reimbursement came soon after.
Insurer: Embrace
By: Amalia Monios
40% increase after one year,no claims!
Signed up last year,healthy 2 yr old rescue pup already spayed on yearly heartworm prevention. We "received " a military discount and supposedly received a partner company discount which was combined 20%. One year later at renewal they incredibly raised our premiums 40%. We had zero claims! Also the plan does not allow for well visit coverage. I shopped around and found that their 20% "discount " equaled every other company's regular price. Raising rates 40% in ONE year, AFTER supposed discounts is absurd!!! Cancelled policy will look around for different company.
Insurer: Embrace
By: Dana Genovese III
She was great very personable I would…
She was great very personable I would work With her again
Insurer: ManyPets
By: Cheryl
Excellent Service
Great insurance business for your pet's needs. I was being charged a lot of money for my German Shepard and Trupanion came in and reduced the cost while providing excellent coverage.
Insurer: Trupanion
By: Edward M