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Fraud!!! Refused to pay very first Wellness claim
I am a new customer. On my very first claim Pet's Best is refusing to pay for the wellness exam. The representative I spoke with claimed that because the results of the wellness exam found ear mites in my kitten that the wellness exam would not be covered. This is not detailed in any policy information. I believe this is fraudulent in nature as the company is refusing honor my legitimate claim. All over $50??? Simply ridiculous.
Insurer: Pets Best
By: Robert
I purchased insurance for both my…
I purchased insurance for both my kittens, I was skeptical at first but after having a dog with out health insurance and seeing how much I had paid out over the years I thought I would give it a try. Our first claim for wellness was approved quickly and it was so easy to file. Thank you for the quick service.
Insurer: Pets Best
By: Valued Customer
I am a new customer
I am a new customer. On my very first claim Pet's Best is refusing to pay for the wellness exam. The representative I spoke with claimed that because the results of the wellness exam found ear mites in my kitten that the wellness exam would not be covered. This is not detailed in any policy information. I believe this is fraudulent in nature as the company is refusing honor my legitimate claim. All over $50??? Simply ridiculous. So I see Pets Best responded, however, previously I chatted, I called and I spoke to multiple reps singing the same song that I described above. The bottom line is that they do not honor their agreement with regards to wellness care visit. If the kitten is sick they don't cover the wellness exam. No where is this described in their policy. Many, many, many other comments I see have the same problem. It's time to update the insurance policy wording . . .but I think they are intentionally misleading the public. I call that FRAUD!!!!
Insurer: Pets Best
By: Defrauded Customer
Super easy claim filing and quick…
Super easy claim filing and quick turnaround!
Insurer: Figo
By: Jennifer
Just like a happy marriage that ends in divorce
I have enjoyed everything about sonnet. Their online portals are simple to use. Their representatives over the phone are amazing and so friendly. However, I hit a deer and going through my first claim and so far it has been theft inside a nightmare. Everything was approved except my windshield. Imagine injuring yourself to the point you can’t work and support your family and they only approve half. Their justification is that it was damage from a prior incident. I have no clue of what hypothetical incident they are referring to. I saw the damage happen with my own eyes when I hit the deer. I even had a professional glass technician write a letter stating in his professional opinion they damage was cause by flying debris from the vehicle on impact. Buyer beware
Insurer: Sonnet
By: S.C.
BEST CUSTOMER SERVICE EVER
BEST CUSTOMER SERVICE EVER. Every single person I have spoken with over the last few days has been soooo incredibly sweet and helpful. They genuinely care about your pet and will do everything they can to help you! I never leave reviews but I have been so impressed with them during this stressful time. THANK YOU!!! :)
Insurer: Trupanion
By: Kat
Phone number on the website and listed…
Phone number on the website and listed in the reviews doesn't work. Doubt I'll sign up for them if you cannot contact them!
Insurer: Spot
By: New puppy coming
Great company to deal with.
I was given the terrible news that my companion Bella a black Lab mix had cancer and I was concerned about finances. Thank goodness for Trupanion. They have been helping greatly with the cost of Bella's cancer treatment. It's still costly but thank goodness I have Trupanion to help. They are also considerate and helpful when you need to talk to them. Plus submitting claims is simple and stress free. Highly recommend for the well being of your pet and your wallet.
Insurer: Trupanion Canada
By: Cam
Best Ever
I honestly can't say that I have ever had a better car insurance experience than with Sonnet. I shopped around and even visited another broker. They all wanted more information and were more expensive. Purchasing car insurance through Sonnet's website was easy, quick and affordable. I am going to recommend Sonnet to all my friends. Truly excellent!
Insurer: Sonnet
By: David