154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,927 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
Great pet insurance
First, the deductible amount is for the lifetime of our pet, so this year and for years to come his sonograms to check his heart disease will be paid for almost entirely per my contract with Trupanion. Second, my reimbursement was deposited to my bank account just a few days after I submitted the claim. I have and will continue to recommend Trupanion to others.
Insurer: Trupanion
By: APRIL NAVALESI
I cannot believe how great the customer…
I cannot believe how great the customer service was, Xena, who helped me so much was nothing less than great. Submitting a claim on the Embrace website was super easy. Not sure it’s always this fast, but I submitted I think 8 claims and they were processed in less than 90 minutes! Why can’t human insurance go this smoothly?
Insurer: Embrace
By: Nancy
This review is based upon our initial…
This review is based upon our initial interactions with customer service representative Heather. Our 3 year old border collie has been insured through Embrace since he was 4 months old. He has been an outstandingly fit, robustly healthy, and energetic dog. This summer he suddenly developed a skin rash which set off a cascade of increasingly miserable skin conditions still under treatment. This will be our first experience filing claims because all prior vet bills have been wellness related, and considerably under the deductible. We'll see how the claims process goes and review that experience here on Trust Pilot.
Insurer: Embrace
By: AnneM
It takes for ever to review the bill
It takes for ever to review the bill. And you don’t pay hardly anything. Very disappointed!!
Insurer: Embrace
By: Blyler Nahodil
Pumpkin is the best decision I made for my pet…
Pumpkin has been the best decision I made for my pet. My dog had to undergo multiple surgeries and Pumpkin helped us with all of that and the process of submitting a claim and reimbursement is so easy and efficient.
Insurer: Pumpkin
By: Dana
Policy change after 5 years
Changing policies based on usage should be illegal. Insurance is risk pool not benefit usage under C&P insurance rules. 5 years had a grandfather in plan and now discontinued with outrouges 400% increase in premium. Claim more coverage but 90% of claims fall under a 5k illness plan. Lost all trust will never use ANY nationwide products/polices again ans be sure to spread the word.all previous 5 star reviews are likely before this 2025 change
Insurer: Nationwide
By: April Kane
Embrace is easy to use
Embrace is easy to use, quick to respond, and generally quite clear about what they will cover. No issues other than if you miss the cut-off date (contract date).......just be sure to know when you need to submit!!
Insurer: Embrace
By: Cristina Johnson
Quick and easy
Quick and easy! Claims are always responded to within about 24 hours and service is good. I've also used the 24/7 nurse chat a couple of times for peace of mind and it's a great benefit. Overall, I'm happy with Prudent Pet.
Insurer: Prudent Pet
By: Brian
Always as helpful as I would hope for
Always as helpful as I would hope for. Always attended to promptly.
Insurer: Embrace
By: Susan Tipler
We adopted two cats last year
We adopted two cats last year. One as some significant issues. So far, the claims I have submitted have all met or exceeded our expectations of a pet insurance company.
Insurer: MetLife
By: Mary