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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Smooth process and efficient response
It's seamless. Our vet directly submit the bill to trupanion, and within a few minutes, we receive an email acknowledging receipt and then another email listing out our deductible balance and how much will be covered. Very efficient and smooth process.
Insurer: Trupanion Canada
By: Janet
so far the service has been excellent
so far the service has been excellent
Insurer: Trupanion Canada
By: Wendy
Staff was friendly helpful and knowledgeable
Staff was friendly, helpful and knowledgeable
Insurer: Trupanion Canada
By: Michele
Trupanion is always very helpful and knowledgeable.
Trupanion is always very helpful and knowledgeable. The claims are paid very quickly. I always recommend Trupanion to anyone who is looking for pet insurance.
Insurer: Trupanion Canada
By: Karen
Very professional and fast servise
Unfortunately, I had to submit two claims recently and your team was amazing. I received my refunds very quickly. Thank you.
Insurer: Trupanion Canada
By: Tetyana
Well worth the money!! Highly Recommend!
Worth the money! Helps with unforeseen expenses.
Insurer: Trupanion Canada
By: Keri
Crystal was very efficient warm and compassionate.
Crystal was very efficient, warm and compassionate. She answered my questions about insurance coverage for my pet and listened politely while I explained the diagnosis. Itâs not a good day when your treasured, best friend develops a medical condition, but the good news is Iâm glad I invested in Trupanion which will help with further treatment!
Insurer: Trupanion
By: Jeanne
Best pet insurance company
Excellent customer service 100% of the time.
Insurer: Trupanion
By: Richard