218,042+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pet insurance is very confusing
Pet insurance is very confusing. Monica from Prudent Pet patiently answered all my questions through chat and call and I ended up registering for an account.
Insurer: Prudent Pet
By: steve
They truly care
When I first adopted Nova and was shopping different pet insurance companies I was really pleased with what I learned about Healthy Paws. 3 years and 1 new puppy later I am still using Healthy Paws and loving it. Filing claims is a breeze and their team is incredibly responsive. Nova had her first serious injury this year and after I filed the claim. The Healthy Paws team reached out to check on her. I was so touched and will continue to use Healthy Paws for Nova, Dipper, and any future dogs that join the family.
Insurer: Healthy Paws
By: Ali Berlin
They truly care
When I first adopted Nova and was shopping different pet insurance companies I was really pleased with what I learned about Healthy Paws. 3 years and 1 new puppy later I am still using Healthy Paws and loving it. Filing claims is a breeze and their team is incredibly responsive. Nova had her first serious injury this year and after I filed the claim. The Healthy Paws team reached out to check on her. I was so touched and will continue to use Healthy Paws for Nova, Dipper, and any future dogs that join the family.
Insurer: Healthy Paws
By: Ali
I have gotten nothing from Figo (not…
I have gotten nothing from Figo (not even a dime toward my deductible) except a portable water bowl & a 25% increase in the rate for a two year old dog. Very disappointed. Figo is all show & no substance. Disappointed.
Insurer: Figo
By: Customer
The claim was processed quickly and the…
The claim was processed quickly and the reimbursement amount was very fair. Dealing with Pets Best is easier and better then the past insurance company I used for past dogs. I would highly recommend them.
Insurer: Pets Best
By: Raymond
Very Helpful
Monica was extremely helpful with my policy selection. My intent was for a quote but she made it easy for me to decide
Insurer: Prudent Pet
By: Helen Harris
Delayed claims
Every time - not just once in a while - every time I put in a claim, I get an email back saying Pet's Best is experiencing a higher volume than usual and you are sorry the claim while be delayed. If it is EVERY time, that's not an unexpected high volume issue, that's the norm. Just be honest.
Insurer: Pets Best
By: Sherry
Your taking too long to process my…
Your taking too long to process my claims!!!!!!
Insurer: Pets Best
By: David
We learned the hard way
We learned the hard way about needing pet insurance. One of our dogs got into gorilla glue and we had to pay a lot of money for her surgery. After that, we got pet insurance. They have already paid us a pretty good amount for some of the following vet visits we had to have after this. They were pretty quick to respond and we got reimbursed within a week. Thank you!
Insurer: Pets Best
By: Kimmy Griffin
I am a new client that just signed up but…
I am a new client that just signed up but I’ve been working in Vet Hospitals for years and I’ve always said I would choose Trupanion over any of the other insurance companies. Everybody has their own experience and opinion but Trupanion was the company that most clients used and I saw all the coverage they gave their clients first hand. I get the initial 30 day wait seems to be an issue for people but I think it’s completely fair that you have a healthy pet going into this process. It sounds like the u happy people knew there was an issue before signing up and they are mad that their scam didn’t work on this company. Anyways, so far I have had to online chat once to fix my account and the experience I had with an employee was so great! She was just so helpful and extremely friendly.
Insurer: Trupanion Canada
By: Krystl Squires