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Amazing service from everyone on the team!
Amazing service from everyone on the team! They all understand how scary it is to have my baby be sick and diagnosed with asthma!
Insurer: Trupanion Canada
By: Alithea
Cause she was nice and helpful
Cause she was nice and helpful
Insurer: Trupanion Canada
By: Mike
Every customer contact is a pleasure - efficient helpful and warm
Every customer contact is a pleasure - efficient, helpful and warm
Insurer: Trupanion Canada
By: Elizabeth
Kathy was amazing to deal with.
Kathy was amazing to deal with. This was my first time having to submit a claim through my account online, and the interface was incredibly easy to use. Just in case I had trouble with it, Kathy sent me a claim form to fill out and send in. Unbelievable customer service and a claim process thatâs easy to navigate letâs you focus on your sick pet instead of the paperwork!
Insurer: Trupanion Canada
By: Crystal
My information was updated promptly and very courteous and helpful staff.
My information was updated promptly and very courteous and helpful staff.
Insurer: Trupanion Canada
By: Darlene
After reading a review in Forbes
After reading a review in Forbes, I was shocked at how user friendly it was to sign up my pets for insurance. It took no time at all, and the number of positive reviews of policy owners was reassuring that this is a good choice.
Insurer: ManyPets
By: Yvette
Easy to navigate
It is my first time owning a pet myself and going through the process of finding an insurance for them. The website was easy to use and was laid out well.
Insurer: ManyPets
By: Danielle
The person I spoke to was very helpful…
The person I spoke to was very helpful and I appreciate her willingness to assist me. She stated that she will contact my vet clinic to obtain records for my pets to get my insurance going.
Insurer: Embrace
By: Consumer
Absolutely True Story
I purchased my Fetch plan a few years ago. Recently my 5 yr. old Golden Retriever started acting funny. She stopped eating and drinking. After a few days, she curled up in ball and just laid there not moving. We had to carry her to the car to get her to the vet. We took her to our regular vet. No help. We took her to an emergency animal hospital. No help. Finally, we took her to a specialist about an hour from our house. At this point I had accrued about $1,000 in vet bills. But the big shock was about to come. The vet specialist showed me an estimate of just over $6,000 for her treatment. Having Fetch I knew that I had coverage for her. But I will be honest, I never tried to use it before. So I was a little nervous. Would they actually pay? I was about to find out. I authorized the treatment and hoped for the best. My dog turned out fine. She is as good as new. Following her treatment, I submitted all of my bills to Fetch. It was soooo easy. Done right on line. I was responsible for a $300 deductible and a 20% co-payment. In less than two weeks I receive a check for about $5,300. And even better yet. The amount was directly deposited into my checking account and I was able to quickly pay off the money I had to borrow for my dog's treatment. I HIGHLY RECOMMEND FETCH. I HOPE YOU NEVER NEED IT. BUT IF YOU DO, YOU WILL BE GLAD YOU HAVE IT!!!
Insurer: Fetch
By: Duane
I found working with Figo very easy and…
I found working with Figo very easy and the employees very helpful and responsive. My one issue is privacy. We did not want our animals names and the city they lived in and their picture to be viewed by the public. We wanted their names and the pictures just to be viewed by Figo for identification purposes in case they were lost. With that in mind, we never posted their pictures. Other than that, everything was perfect!
Insurer: Figo
By: Dennis