154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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Trupanion

63,021 reviews

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Category with most reviews

This chart shows the distribution of review categories.

Verified September 05, 2022

Great customer service great policy.

Great customer service, great policy.

Insurer: Trupanion

By: Meribeth

Useful
Verified September 05, 2022

I always get a quick response to questions and claims.

I always get a quick response to questions and claims.

Insurer: Trupanion

By: Lee

Useful
Verified September 05, 2022

I called because of confusing emails regarding my claim which had become complicated.

I called because of confusing emails regarding my claim, which had become complicated. I was helped politely and efficiently and am very appreciative….I am a long term client of Trupanion ( this is my third dog covered) and recommend it to all my friends

Insurer: Trupanion

By: Jane

Useful
Verified September 05, 2022

I have never had to use the benefits of my policy; however I now think I need to send invoice in.

I have never had to use the benefits of my policy; however, I now think I need to send invoice in. Tried multiple times to create a new account on newly installed app...and to no avail. Called and CS agent was fine,but she couldn't get it to work either. A frustrating experience

Insurer: Trupanion

By: Carol

Useful
Verified September 05, 2022

I have recommended Trupanion to a family member who bought insurance for his pets.

I have recommended Trupanion to a family member who bought insurance for his pets.

Insurer: Trupanion

By: Deborah

Useful
Verified September 05, 2022

Definitely recommend!

I really appreciated the quick response for authorization of treatment. Submitting claims was simple, the claim was processed quickly and payment into my back account was prompt.

Insurer: Trupanion

By: Jennifer

Useful
Verified September 05, 2022

I’ve been with Trupanion for years.

I’ve been with Trupanion for years. If I have a dispute, it always gets worked out.

Insurer: Trupanion

By: Marilyn

Useful
Verified September 05, 2022

Poor communication after initial claim.

Poor communication after initial claim. takes to long to get paid and have denied claims in the past that in the end were totally unwarranted which took even longer to get paid. When I'm paying almost $100 a month now I expect better service and communication as to why things are taking way to long.

Insurer: Trupanion

By: Jean

Useful
Verified September 05, 2022

Rep was knowledgeable of product and previous experience with company.

Rep was knowledgeable of product and previous experience with company.

Insurer: Trupanion

By: Fran

Useful
Verified September 05, 2022

The rep at Trupanion was very helpful in explaining the response to our claim.

The rep at Trupanion was very helpful in explaining the response to our claim.

Insurer: Trupanion

By: Barbara

Useful

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