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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great Service
I had a claim that had to be reprocessed due to it being processed as illness but should have been wellness. I contacted claims and explained that their wellness visit had been divided into two visits due to cost. I have two female toy poodles and it can be costly, They understood and reprocessed the claims promptly.
Insurer: Embrace
By: Michael Runyon
Love the plan…app fail in comparison to HealthyPaw
Not feeling the app available and turn around for getting account number not as fast as some other pet insurance company like Healthpaw, but better plan and peace of mind your pet will have good care of illness and an accident were to happen. Pretty competitive price when compared to many other companies and what I like was option of preventative care plan. I am happy with my pet policy (I also opted for preventative care package) I got, but app and initial customer welcome and account set up could be better.
Insurer: ASPCA
By: Vantastic
Great and fast service.
Great and fast service.
Insurer: ASPCA
By: Steven McCain
Adam Altman
It was a pleasure speaking with Adam Altman, Technical Care Specialist, today. He is a great listener and true professional, so I commend him highly. He resolved my issue and answered my questions. Adam is indeed an asset to your company. I always recommend Fetch (Pet Plan) to other pet parents!
Insurer: Fetch
By: Dianne
I have Nationwide Pet Insurance for my…
I have Nationwide Pet Insurance for my Dog. I would recommend them to everyone
Insurer: Nationwide
By: Karen Kaczmarski
I’m very satisfied with many pets.
I’m very satisfied with many pets. I just started this insurance for my new puppy & my older dog too. And they reimbursed me every single dollar back quickly. Thank you so much many pets!
Insurer: ManyPets
By: Ms TinaMarie Baert
Very impressed!
My dog had emergency abdominal surgery with loads of lab’s, X-rays, hospitalization, etc. Very impressed with the speed of processing my claims and how quickly the payment was deposited into my checking account. Customer service is outstanding. Well worth the very reasonable monthly premiums.
Insurer: Trupanion
By: Lori N.
Terrible service
Terrible service, I had to pay 3K for my dog's surgery. 0% of coverage, worst decision ever, I prefer not to have pet insurance no more, no worthy.
Insurer: Embrace
By: Jose
Not happy with ASPCA insurance at all!
They do a good job honoring claims until you meet the deductible. Then they require "additional information" on the claims. They have asked for information that isn't even available and that was explained. After that, they increased the rate by about 25%. It is better to open a savings account instead of paying for insurance that doesn't want to honor their commitment.
Insurer: ASPCA
By: Billy D. McLain
Acceptable pet insurance
So far none of my claims have been denied and when I do call, I receive a helpful agent. However, I wish there was an unlimited coverage option when I signed up. Everything is getting more expensive and a $5k max limit seems low in this day and age.
Insurer: ASPCA
By: Kelsey