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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Fast Claim
CUstomer service is great. The claim process is quick. I am very happy
Insurer: Spot
By: Mary Jane Dacayanan
Taylor convinced me Embrace was for Tasha, my Maine coon.
The representative was someone who knew what she was talking about. I looked at what benefits were offered and everything looked good. Our kitten was a very expensive one and my husband and I felt that our kitten should get the best policy.
Insurer: Embrace
By: RICHARD HILFIGER
5 stars
Claim prosessed with ease and very quick
Insurer: Pets Plus Us
By: Kody
Reasonably priced
The customer service team is excellent
Insurer: Spot
By: Diedre Hudson-Alexander
The vet I go to works with your company…
The vet I go to works with your company and files the claim which is good for me because I do not have to worry with filing a claim.
Insurer: Trupanion
By: Rose
MetLife provides me peace
MetLife has been easy to use and have worked with me to ensure I have my dog covered. Their policies are great and I feel comfort in knowing that my dog is covered under MetLife.
Insurer: MetLife
By: customer
The process of submitting my cat's…
The process of submitting my cat's claim was Simple,fast and straight forward. The website is very easy to navigate. I got a direct deposit of 90% . THANK YOU
Insurer: Fetch
By: GABRIEL O
Everything was easy
Everything was easy. Filing the claim, getting regular status updates and the refund was smooth.
Insurer: Fetch
By: Terri
The overall process of filing a claim is very efficient
The overall process of filing a claim and receiving results is very efficient.
Insurer: Spot
By: Tom Bastis
DO NOT USE THIS COMPANY - THEY F-ING SUCK
This is the absolutely WORST company in EVERY AREA - customer service - ease of use - providing guidance on whether a procedure will be covered or not. I called PRIOR to my cat’s procedure (stomatitis - had to have her teeth pulled) to find out if this is a covered / partially covered / not covered procedure. I was looking for information - Pet’s Best response “We don’t provide any information until we have the COMPLETED paperwork on file.” This means you have no clue if you will receive any reimbursement. My cat had the procedure completed for her health. Her health is the priority. (Since having her teeth pulled - she is doing excellent) I submitted the paperwork August 1st - the Vet sent the requested patient file on August 19th and they denied my claim on August 28th. The reason they DENIED the claim - this is priceless- THEY DID NOT RECEIVE THE REQUESTED PATIENT FILE!!! Can anyone help me understand that logic??? The vet clinic has resent the patient file and I’ve requested they reopen the claim. I’m not holding my breath based on the rudeness of their customer service team. Again - DO NOT SIGN UP WITH PETS BEST!!!
Insurer: Pets Best
By: Racheil