218,721+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,721 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The claims experience is easy but I don't understand how the lifetime deductible works.
The claims experience is easy, but I don't understand how the lifetime deductible works. I put in a couple of claims for my dog's diahhrea issues, and was given another deductible. The deductible was met after 2 claims, but the other 2 claims were put to another deductible. The lifetime deductible was not used in this scenario. I haven't found in the contract where it states this exception.
Insurer: Trupanion
By:
The 30 day waiting period is excessive.
The 30 day waiting period is excessive. The mobile app is not clear, it seems like I am starting brand new every time.
Insurer: Trupanion
By:
Super easy and quick
Super easy and quick
Insurer: Trupanion
By:
Straight forward claim submit tap.
Straight forward claim submit tap. Response was prompt.
Insurer: Trupanion
By:
Relatively fast and easy - good communication.
Relatively fast and easy - good communication. Resolved in 3 days.
Insurer: Trupanion
By:
Pleasant people to talk with!
Pleasant people to talk with!
Insurer: Trupanion
By:
Outstanding organization!
Outstanding organization!
Insurer: Trupanion
By:
Out of nearly $1000 I was compensated about $300.
Out of nearly $1000 I was compensated about $300. Not sure what I’m paying for anymore.
Insurer: Trupanion
By:
not sure yet since I have not had to use it
not sure yet since I have not had to use it
Insurer: Trupanion
By:
Natalie did a great job of helping me sort out the action items needed to put together an actual claim and then also put together the pre-Qual for the upcoming surgery.
Natalie did a great job of helping me sort out the action items needed to put together an actual claim and then also put together the pre-Qual for the upcoming surgery. In addition the information was emailed to me right away and I was able to wrap up the situation without a lot of additional stress.She was super knowledgeable and did a great job thanks.
Insurer: Trupanion
By: