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Claim decisions are made based on clinical signs rather than diagnoses which is not appropriate medically as there can be many of the same clinical signs for different disease processes.
Claim decisions are made based on clinical signs rather than diagnoses, which is not appropriate medically as there can be many of the same clinical signs for different disease processes.
Insurer: Trupanion
By: Juliane
Claim processed and paid within 24 hours.
Claim processed and paid within 24 hours.
Insurer: Trupanion
By: William
Loving Trupanion!
Claims process runs smoothly
Insurer: Trupanion
By: Gail
Completely satisfied with service!
Completely satisfied with service!
Insurer: Trupanion
By: Ed
Easy to file!
Easy to file claim and quick turnaround
Insurer: Trupanion
By: Donna
Excellent coverage!!!
Excellent coverage!!!
Insurer: Trupanion
By: Michael
Fast easy right to my bank acct
Fast easy right to my bank acct
Insurer: Trupanion
By: Tami
I have had to contact Trupanion due to faulty automated claims service.
I have had to contact Trupanion due to faulty automated claims service. I have been denied coverage of claims when I've previously had my pets covered for identical costs, and also been denied coverage because the automated system says I don't have the proper policy riders, when I indeed DO have those policy riders. When I actually talk to someone, your customer service has been great, but when left up to the "automated system", some improvement is desired.
Insurer: Trupanion
By: Dena
Trupanion is excellent!
I never have a problem with a claim Customer service is excellent
Insurer: Trupanion
By: Bernadette
Can I Afford Pet Insurance?
My experience with Trupanion has been excellent. I didn't give a 10 because I think it's important for each individual to consider the monthly premium amount for the life of their pet, which could unfortunately be very short, or over 20 years. We hope, but can't know how long they will live. Wil it be a healthy life, or a life plagued with chronic ailments, injuries, or other challenges. To date, I have roughly paid out $7,500 in insurance premiums for my 10 yr. old dog. He has had trouble with ear infections and seasonal allergies over those years, but nothing serious. I have submitted claims, receiving around $2570 to date. Obviously, I have put out much more $$$ for insurance coverage than I have received in approved claims. If my boy had had any serious illnesses and/or injuries, surgeries, or does in the future, it would be a definite relief to have coverage. I think it is each individual's decision to decide what's right for them. Do you put out $$$ each month for what might happen, or do you wait and see what may or may not happen? Do you have that extra $65/month to put toward insurance coverage? Are you willing to make the hard decision to pay out thousands for an unexpected emergency or possibly put down your pet, because you can't afford the needed treatment? Each pet owner has to make their own decision. Many people simply cannot afford insurance for their pets. So I might recommend Trupanion to someone, but if it comes down to cost, that's up to them.
Insurer: Trupanion
By: Nancy