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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Happy customer
Claims that are made through VCA Clinics are processed instantly. it's nice to just have to pay the part of the claim owed instead of paying in full and waiting for reimbursement
Insurer: Trupanion Canada
By: Debbie
PAWSitively prompt process
Customer service provided good direction on how to make a claim. Our claim was processed smoothly and promptly!
Insurer: Trupanion Canada
By: Faye
Small Bowel Obstruction in my dog
Extremely simple and efficient claims process with direct pay to first our vet and second, the Emergency Vet Hospital. Excellent communication with instantaneous text and email to notify that claim submitted and then result of submission process. Honestly, could not have been easier!
Insurer: Trupanion Canada
By: Lee-ann
Good service when you call in no wait and usually the question can be answered by the first person you talk to??
Good service when you call in, no wait and usually the question can be answered by the first person you talk to??
Insurer: Trupanion Canada
By: Sherry
I had excellent service from the agent of customer service who helped me.
I had excellent service from the agent of customer service who helped me. She was friendly, virtuous, patient & helpful with choosing which plan would be best for my dogs & I.
Insurer: Trupanion Canada
By: Cloe'
So far the service has been great.
So far the service has been great. My questions are answered quickly
Insurer: Trupanion Canada
By: Gina
Thank you for saving our little Loki!!
Very difficult injury with our 2 month old puppy, we believe that we would have lost her without Trupanions amazing work. We only still have our amazing little girl thanks to them.
Insurer: Trupanion Canada
By: Nikki
Claim
OMGosh..I can't begin to tell you how happy and impressed I am with this pet insurance. I almost cancelled it one week ago due to a pre-existing condition that I felt would not benefit my pet. My dog was in puppy boot camp and I decided to keep it in case he was injured while at camp. Sure enough, I received a call from the training camp stating he was acting strange and lethargic with discharge coming out of his nose. They transported him to the vet and he had pneumonia. The vet believes it was from aspirating on his food during training. They covered everything after my deductible. So happy I still have it and will not let it go. Thank you Trupanion!!
Insurer: Trupanion
By: Karen
Everyone I spoke to was knowledgeable…
Everyone I spoke to was knowledgeable and helpful. The price was reasonable as well!
Insurer: ManyPets
By: Iris S
Good quality health plan
I bought this plan for my pup because it lists good coverage and I purchased the rider for sick visits at the vet. I haven't used it yet and hope if I do need it, it lives up to Costco's quality of services.
Insurer: Figo
By: Jan