217,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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As soon as you put a claim in they…
As soon as you put a claim in they inform you every step of the way.
Insurer: Spot
By: Frank Calisi
So far so good
So far so good. I picked this plan because I wanted to have the insurance plus a wellness plan All in one. Puppies chew on things that they shouldn't so I feel good that Rosemary will be covered. I just hope I could afford it long-term because money is extremely tight right now.
Insurer: Pumpkin
By: Denise Hicks
Overall process
Submitting a claim was easy and the review/turnaround was fast. Thank you for making this easy during times of stress.
Insurer: MetLife
By: Keri
Easy to use claim form
Easy to use claim form, fast response and timely payment. Thank you!
Insurer: Pumpkin
By: Richard Aberle
Terrible
Terrible, had a $500 out of pocket. sent all paperwork and proof and they said they needed more so we went to all the vets, asked on the phone, verified the papers, resubmitted them, and yet we did not receive a single penny back from the $2,000 spent on one of my kitties emergency funds. Not only that but we don’t have the money to keep the treatment going so he won’t get better. ABSOLUTE WASTE OF TIME AND MONEY… now I might have to get rid of my kitty because of the extensive bills that the insurance said they would cover and failed to do so. truly disappointed especially for a company that’s supposed to make sure all of our babies are protected. (Below i have provide one of the many policy numbers)
Insurer: Fetch
By: Rafael Gavidia
Very prompt processing
Very prompt processing
Insurer: MetLife
By: customer
Excellent Coverage at a Good Price
Insurance is easy to customize without being overwhelmed by too many options. Small downside, I was not aware the first payment would be slightly higher than the monthly payment.
Insurer: Nationwide
By: customer
The reimbursement is always prompted
The reimbursement is always prompted
Insurer: Pumpkin
By: Tony
Lenghty Processes Overall
Filing claims is extremely lengthy for one. Two, before I ever filed a claim, somehow another customer filed a claim on my policy to which I had to wait on the phone for 45 minutes to resolve the issue. Very unprofessional overall and not worth the $$.
Insurer: MetLife
By: Bradley M
Emergency Vet Visit
We had to take our pup to the emergency vet, thankfully it turned out to be nothing serious. I use the Spot app all the time, all you do is snap a picture of the invoice and send it in. Within a few days they process and we have direct deposit so we got our reimbursement quickly
Insurer: Spot
By: Shiloh