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I have never had to use the benefits of my policy; however I now think I need to send invoice in.
I have never had to use the benefits of my policy; however, I now think I need to send invoice in. Tried multiple times to create a new account on newly installed app...and to no avail. Called and CS agent was fine,but she couldn't get it to work either. A frustrating experience
Insurer: Trupanion
By: Carol
I have recommended Trupanion to a family member who bought insurance for his pets.
I have recommended Trupanion to a family member who bought insurance for his pets.
Insurer: Trupanion
By: Deborah
Definitely recommend!
I really appreciated the quick response for authorization of treatment. Submitting claims was simple, the claim was processed quickly and payment into my back account was prompt.
Insurer: Trupanion
By: Jennifer
Iâve been with Trupanion for years.
Iâve been with Trupanion for years. If I have a dispute, it always gets worked out.
Insurer: Trupanion
By: Marilyn
Poor communication after initial claim.
Poor communication after initial claim. takes to long to get paid and have denied claims in the past that in the end were totally unwarranted which took even longer to get paid. When I'm paying almost $100 a month now I expect better service and communication as to why things are taking way to long.
Insurer: Trupanion
By: Jean
Rep was knowledgeable of product and previous experience with company.
Rep was knowledgeable of product and previous experience with company.
Insurer: Trupanion
By: Fran
The rep at Trupanion was very helpful in explaining the response to our claim.
The rep at Trupanion was very helpful in explaining the response to our claim.
Insurer: Trupanion
By: Barbara
Trupanion has always been the one bright spot when my fur-child needs medical help.
Trupanion has always been the one bright spot when my fur-child needs medical help. No fuss, no muss, they simply do what they say they will, and usually in record time.
Insurer: Trupanion
By: Robert