218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The online claims submission process is extremely easy and the pay outs are usually within 48 hours.
The online claims submission process is extremely easy and the pay outs are usually within 48 hours.
Insurer: Trupanion Canada
By:
Our very first claim is being denied as a pre-existing condition so need to go through the appeal process.
Our very first claim is being denied as a pre-existing condition so need to go through the appeal process. Not a great introduction to the policy, and quite frankly supports why debated getting a policy - that the insurance company will always find a way to deny a claim.
Insurer: Trupanion Canada
By:
My vet was able to directly send the claim and let me know my portion of the bill.
My vet was able to directly send the claim and let me know my portion of the bill. Very easy and fast. Also had my copy of the claim from you in my in box the same day. Thank you.
Insurer: Trupanion Canada
By:
Knowledgeable and friendly customer service.
Knowledgeable and friendly customer service.
Insurer: Trupanion Canada
By:
It was absolutely a fantastic experience dealing with your Service and also your representatives are do polite and lovely I am very thankful
It was absolutely a fantastic experience dealing with your Service and also your representatives are do polite and lovely, I am very thankful
Insurer: Trupanion Canada
By:
Great coverage fast excellent customer support
Great coverage, fast, excellent customer support
Insurer: Trupanion Canada
By:
Excellent customer service and premiums
Excellent customer service and premiums
Insurer: Trupanion Canada
By:
Caron’s review
Excellent customer service . The rep was very polite , explained all the detail with the coverage and answered all my questions . I ask a lot of questions and I never felt rushed. Very knowledgeable and professional.
Insurer: Trupanion Canada
By:
Amazing Customer service and fast returns
I'm loving Trupanion! Customer service is fantastic and processing is quick. I never knew what I was missing until I had insurance.
Insurer: Trupanion
By: Halee
Hope for the Best! Seems good so far.
When it comes to insurance we as customers pay monthly for a service that gives us the illusion of peace of mind. We expect that they will take care of us but sometimes that doesn't happen when we file a claim. I have been with them 2+ years now and I hope it gets resolved. They seem to want every record and visit anywhere he's gone despite me having these document on the Figo portal. I just hope it's resolved soon. I have insurance for the"in case" I take very good care of my pets and they are up to date on everything. All I can do is give them a shot and if it doesn't work there are other games in town..
Insurer: Figo
By: Chris Jefferson