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My experience with Trupanion is that the customer service associates are very nice BUT the claims experience is VERY NEGATIVE as I have found that NO is their usual reply requiring utilizing an appeal process which is always emotional.
My experience with Trupanion is that the customer service associates are very nice BUT the claims experience is VERY NEGATIVE as I have found that NO is their usual reply requiring utilizing an appeal process which is always emotional. If I had to do over again I would not have signed up for Trupanion's pet insurance.
Insurer: Trupanion
By: Steven
Get Trupanion Pet Insurance
Quick and easy
Insurer: Trupanion
By: James
Bagel Hubert
software is very easy to use
Insurer: Trupanion
By: Lisa
Super helpful
Super helpful
Insurer: Trupanion
By: Elaine
Tanya was an absolute delight to deal with.
Tanya was an absolute delight to deal with.. She was caring,listened closely to my needs, willing to take care of my concerns, and made sure they were taken cate of
Insurer: Trupanion
By: Yolanda
The phone was answered fast no wait and questions quickly answered.
The phone was answered fast, no wait and questions quickly answered. Very good service. I'm going to reserve holding on to this survey due to see how well you respond on my first claim.
Insurer: Trupanion
By: Tatiana
Trupanion is a life saver for pets!
Trupanion provides great support for non-routine issues with my dogs. Claims are processed almost immediately.
Insurer: Trupanion
By: Tim