154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,145 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,308 reviews

4.9
Healthy Paws

10,743 reviews

4.9
Fetch

27,420 reviews

4.9
Trupanion

62,925 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 26, 2025

Good price

Good price. New to pet insurance

Insurer: MetLife

By: Erin Parker

November 26, 2025

Healthy Paws Took My Money for 6 Years and Abandoned My Cat When He Needed Care

I insured my cat Simba with Healthy Paws since he was 4 months old. When he developed IBS at age 1, everything fell apart. Healthy Paws refused to cover any of his prescription food — even though regular food triggers his symptoms and makes him sick. They also denied exam fees and lab work, claiming they were “routine,” even though every visit was for IBS flare-ups. For six years, they kept raising my premium while denying almost everything that mattered. I paid responsibly. I followed the policy. His vet documented medical necessity. And Healthy Paws still found excuses to deny care. I finally cancelled because the insurance became useless and expensive. I don’t expect anything from them now — I just want other pet owners to know how miserable this company is to deal with if your pet develops a chronic condition.

Insurer: Healthy Paws

By: Zoe Zhang

Verified November 26, 2025

Fast

Fast and easy to do

Insurer: MetLife

By: Alan Callaway

Verified November 26, 2025

Wonderful company with good customer…

Wonderful company with good customer service

Insurer: Healthy Paws

By: AMK

November 26, 2025

Disappointing

After being a client for 7 yrs with 4 pet insurance policies, Healthy Paws denied my claim submission due to being 2 days late in uploading the documents. I understand the 90 day policy but hoped being a client who always paid on time would have earned us a little grace. They offer none. Extremely disappointed that in these difficult economic times no consideration is taken whatsoever. Approving the claim would have resulted in a reimbursement of around $135. Nothing to a large insurance company but everything to a person that rescues, TNR's, feeds dumped & feral animals and pays for medical care or euthanasia out of their own pocket. Shame on me for thinking they have the best interest of my pets at heart.

Insurer: Healthy Paws

By: Meredith

Useful
Verified November 26, 2025

Really easy to do

Really easy to do, manageable and good options. It was helpful to have an employee discount applied.

Insurer: MetLife

By: Oscar Mejia Rivas

Verified November 26, 2025

Easy Peasy Lemon Squeezy

I wish human insurance was this easy!!!!

Insurer: Trupanion

By: Ashley

Verified November 26, 2025

Service was fast

Service was fast, received the refund in about a week. Very easy to complete claim

Insurer: MetLife

By: Miriam Soto

Verified November 26, 2025

Fast service

Fast service

Insurer: Trupanion

By: Diane Morrissette

Verified November 26, 2025

Love the pet plan

I really want insurance for my pet. Met life insurance is great to go through

Insurer: MetLife

By: Chanda Vin

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