209,556+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,556 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,732 reviews

4.9
Healthy Paws

11,012 reviews

4.9
Fetch

5,285 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified December 08, 2025

easy to set up

Was easy to set up insurance for my dog and cat

Insurer: MetLife

By: AMC

Verified December 08, 2025

I love that you have 24/7 veterinarian…

I love that you have 24/7 veterinarian and nursing zoom calls throughout the middle of the night just in case we have an emergency or an issue during close hours of the office. Your representative Darren was extremely professional and kind!

Insurer: Nationwide

By: Rita N.

Verified December 08, 2025

The agent I spoke with was patient and…

The agent I spoke with was patient and helpful in assisting me with purchasing the coverage I wanted. There was a glitch in putting in the expiration date of my credit card for payment using my Iphone but he was able to transfer the transaction to the computer with success in making the purchase.

Insurer: Nationwide

By: customer

Verified December 08, 2025

QUICK REPONSE AND FEEL SAFE WORKING…

QUICK REPONSE AND FEEL SAFE WORKING WITH METLIFE

Insurer: MetLife

By: LINDA

Verified December 08, 2025

Excellent App and Service!

Very easy to use app for filing/tracking claims and very fast response. Thank you!

Insurer: Embrace

By: Barry Ortner

Verified December 08, 2025

I have used two other pet insurance and Pumkin is the BEST

I have used two other pet insurance companies over the past 25 years and Pumpkin is by far the best. The customer service is excellent and very caring and they pay you back in most cases in less than a week.

Insurer: Pumpkin

By: Joanne Bivona

Verified December 08, 2025

The ease of using the portal to file a…

The ease of using the portal to file a claim and upload necessary documentation. The timeliness of the reimbursement was excellent unlike some companies where one has to wait 7-14 business days for reimbursement.

Insurer: MetLife

By: Carmen Mackey

Verified December 08, 2025

So great!!!!

Before MetLife Pet Insurance I had another insurance. I have to say I have had nothing but the best experience with MetLife. The customer service people are extremely helpful and so very nice and the app is so extremely easy to use. I have recommended some of my colleagues to switch their pet insurance to MetLife. Thank you so much for being so great!

Insurer: MetLife

By: Lina Dworak

Verified December 08, 2025

The customer service was great

The customer service was great! The agent was able to answer all of my questions, and was very helpful. Only issue was sorting through information on the website when it came to insuring multiple pets and making comparisons. I only just enrolled, so I cannot speak to the insurance plan and if I needed to use it yet.

Insurer: Nationwide

By: Erin

December 08, 2025

Healthy Paws is Unethical

They cancelled my policy bc my puppy was sick, then blamed the cancellation on me “missing payment”. Ive written back to Healthy Paws explaining to them thats simply false and negligent on their part. I could care less they dropped me but lying on a cancellation policy is slander. Buyers beware stay away from these crooks 👆👆👆.

Insurer: Healthy Paws

By: Thomas Sabbio

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