154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 14, 2022

Cindy in sales was very helpful and…

Cindy in sales was very helpful and explained everything very clearly.

Insurer: Prudent Pet

By: Lauren

September 14, 2022

Comprehensive Coverage?

Just st signed up yesterday and I will be dropping it today if I can’t get some satisfaction. I cannot find any specific surgeries that are covered and the associate that took my inquiry stated that she could not tell me which surgeries are cover but that she would inquire and then I was left on hold for far too long and assumed that she would not return. Customer service is ill informed and are vague and evasive. The policy does express everything that will not be covered, but no mention whatsoever of specific surgeries for breed specific genetic problems. Which is the most important to me as I explained when I signed up. I needed comprehensive accident coverage and breed specific surgery coverage, none of which are visible in the policy that I purchased. So disappointed. I’ll do a follow up on this review as soon as I get answers from Embrace.

Insurer: Embrace

By: Gina Machina

Verified September 14, 2022

Tanya was an absolute delight to deal with.

Tanya was an absolute delight to deal with.. She was caring,listened closely to my needs, willing to take care of my concerns, and made sure they were taken cate of

Insurer: Trupanion

By: Yolanda

Useful
Verified September 14, 2022

The phone was answered fast no wait and questions quickly answered.

The phone was answered fast, no wait and questions quickly answered. Very good service. I'm going to reserve holding on to this survey due to see how well you respond on my first claim.

Insurer: Trupanion

By: Tatiana

Useful
Verified September 14, 2022

Trupanion is a life saver for pets!

Trupanion provides great support for non-routine issues with my dogs. Claims are processed almost immediately.

Insurer: Trupanion

By: Tim

Useful
Verified September 14, 2022

very kind

very kind

Insurer: Trupanion

By: Robin

Useful
Verified September 14, 2022

Trupanion is a great company.

Very likely. Great platform

Insurer: Trupanion

By: DEborah

Useful
Verified September 14, 2022

Very prompt and clear explanation

Very prompt and clear explanation

Insurer: Trupanion

By: Regina

Useful
Verified September 14, 2022

Claim Processing

Very quick to respond and kept me updated while processing.

Insurer: Trupanion

By: Sharon

Useful
Verified September 14, 2022

Your team is always very informative friendly and helpful always a pleasure to call your office.

Your team is always very informative, friendly and helpful, always a pleasure to call your office.

Insurer: Trupanion

By: Donna

Useful

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