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ASPCA online is user friendly
ASPCA online is user friendly. It easy to submit a claim and ASPCA process claims in a timely manner. The rate of insurance is high but I’m happy with their service.
Insurer: ASPCA
By: Elsie Alicea
Spot Pet Insurance is Worth Every Penny!
Spot pet Insurance has exceptional customer service. They are always friendly and accommodating when I call with questions. You do get what you pay for so please do take that into consideration when insuring your beloved pets. I would recommend them to anyone.
Insurer: Spot
By: Nancy Duplechian
Healthy Paws has been fantastic
Healthy Paws has been fantastic. I have been their customer for several years and they have never let me down. When I make a claim I get my reimbursements within a few days. They were recommended to me by a close friend, I have recommended them to all my friends, and now I am recommending them to you. They are wonderful caring people and they take care of us, their customers
Insurer: Healthy Paws
By: A. Lemus
Spot Pet Insurance is well worth the…
Spot Pet Insurance is well worth the money! They are reasonably priced and pay claims in a timely manner.
Insurer: Spot
By: MRichard
Mrs.
This is the second time I have filed a claim and satisfied with the service.
Insurer: Trupanion
By: Shirley
Excellent service
Easy to get ahold of on the phone a d customer service agents are friendly and knowledgeable! I can't believe they cover training and grooming in their wellness package!!! LOVE THEM!!!!
Insurer: Embrace
By: Jeri Yoder
Appalling
Appalling! I have a one and half year old Newfoundland who needed chiropractic care. He had two treatments over two months and the vet advised to continue once a month for a while. I submitted two claims which went against my deductible. The third claim was denied as Embrace have a limit of 12 weeks of chiropractic care for the LIFETIME of the dog. So not 12 treatments. Not 12 weeks of treatment - but a 12 weeks time period. So I could have done a treatment every day for 12 weeks and claimed every day - but because he didn’t need that - I chose two treatments over 10 weeks. My third treatment fell outside of the 12 weeks window so now he is not eligible for any chiropractic treatment for the REMAINDER OF HIS LIFE. This is absolute insanity and just such a rip off! Additionally it could potentially save embrace thousands of dollar if I choose later to do X-rays or MRI as the issues are not resolved. Shame on you Embrace for ripping off your customers again! UPDATE TO YOUR RESPONSE I just read your response dated 13 minutes ago. This doesn’t tell me anything! It’s also mid leading when you say per covered condition! Condition is the problem as far as I’m concerned. So assuming he has a different issue that needs chiropractic treatment - different from his first condition! He is still NOT COVERED. Your policy is misleading as it should clearly state you only cover treatment for 12 consecutive weeks for the LIFETIME OF THE DOG!!! So if he hurts himself four years later and needs chiropractic care HE IS NOT COVERED! Additionally your “ sales “ team does not understand this either. I called to ask for a new policy. I specifically asked about the 12 weeks and was told “no you can claim as often as you like”. This is how you reel us us in - by lying! Shame on you
Insurer: Embrace
By: Sam
Very helpful
Very helpful
Insurer: Trupanion
By: Alyssa
Great insurance. Highly recommend.
Very smooth and timely transaction! Trupanion was recommended to me and I have recommended it to others!
Insurer: Trupanion
By: Terri
The greatest customer service - ever
You have covered Charlie Coles claims for over 10 1/2 years and your Customer Service and prompt response was wonderful. Now that my fur baby has crossed over the Rainbow Bridge I can say goodbye to all of you. Thanks so much.
Insurer: Trupanion
By: Mike