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Trupanion came through 3 times !
We are very sad losing our beloved companiion - but Trupanion came through 3 times with our 13 year Labrador - two TLPO knee surgeries when she was 6 and 7 years old - then and one end of life chemo and emergency treatment - they made all of our costly medical decisions much easier during trying times - the representatives were always very polite and informative over the many years - if when we ever get another dog we will be sure to insure with them again /
Insurer: Trupanion
By: KB
Cindy in sales was very helpful and…
Cindy in sales was very helpful and explained everything very clearly.
Insurer: Prudent Pet
By: Lauren
Comprehensive Coverage?
Just st signed up yesterday and I will be dropping it today if I can’t get some satisfaction. I cannot find any specific surgeries that are covered and the associate that took my inquiry stated that she could not tell me which surgeries are cover but that she would inquire and then I was left on hold for far too long and assumed that she would not return. Customer service is ill informed and are vague and evasive. The policy does express everything that will not be covered, but no mention whatsoever of specific surgeries for breed specific genetic problems. Which is the most important to me as I explained when I signed up. I needed comprehensive accident coverage and breed specific surgery coverage, none of which are visible in the policy that I purchased. So disappointed. I’ll do a follow up on this review as soon as I get answers from Embrace.
Insurer: Embrace
By: Gina Machina
The phone was answered fast no wait and questions quickly answered.
The phone was answered fast, no wait and questions quickly answered. Very good service. I'm going to reserve holding on to this survey due to see how well you respond on my first claim.
Insurer: Trupanion
By: Tatiana
Trupanion is a life saver for pets!
Trupanion provides great support for non-routine issues with my dogs. Claims are processed almost immediately.
Insurer: Trupanion
By: Tim
Trupanion is a great company.
Very likely. Great platform
Insurer: Trupanion
By: DEborah
Very prompt and clear explanation
Very prompt and clear explanation
Insurer: Trupanion
By: Regina