222,202+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,202 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service very happy with…
Great customer service very happy with policy
Insurer: Pets Best
By: customer
Love Trupanion
I love Trupanion and how easy it is. I am now a consultant working with animal hospitals, but started my career as a Technician and then Practice Manager. I have always worked with and recommended Trupanion for pet owners because of the coverage, the convenience with direct payment, and the deductible per problem… I know some people are thrown by that but I love it. The majority of my time at the vet outside of wellness is bringing my pets in for chronic illness, so I appreciate that aspect. I signed up my pup Ruby when she was just 10 weeks old and it’s been so great from the start. Now, as a 2.5 year old, she has allergies and the insurance coverage has been a lifesaver. With chronic issues, it’s great to have consistent coverage. It also makes saying yes to all treatment so easy and I love being able to give my girl the best care.
Insurer: Trupanion
By: Rachel Teichberg
Wait Time
I’m glad I have pet insurance but the wait time in between submitting a claim and hearing back about how much I will get back is way too long. My last claim that I submitted took over a month.
Insurer: Pets Best
By: Jessica Miller
It's only been a week or teo with FIGO…
It's only been a week or teo with FIGO an the claims process has been cake! I love al the features it has, and the email address feature is great! So much more convenient than scanning, uploading, etc. I have a different carrier for my other pets (it was/is an empaloyer plan), and I have had so much trouble! With my new girl, I decided to try FIGO... Best decision this far. I'll keep you posted :)
Insurer: Figo
By: Sylvia
Excellent
Highly recommend healthy paws. Used it for my three dogs. Great plan options!
Insurer: Healthy Paws
By: customer
Excellent
Highly recommend healthy paws. Used it for my three dogs. Great plan options!
Insurer: Healthy Paws
By: Kathy
First Timer - pet insurance and first claim
I have had many dogs in the past, no insurance, and have incurred large expenses over the years. With my new addition, i decided that doggie health insurance would be a good idea. I hope to never use the accident and illness portion but as ever pet owner knows, things do happen. I did add wellness to my policy and was able to recently use it - the process was simple, quick and easy. As of today, i certainly would recommend, first pet insurance and second, Lemonade.
Insurer: Lemonade
By: Linda
All Insurance Companies need to lessons from Trupanion
Frieda has several serious health issues including epilepsy and elbow dysplasia. Her vet bills have been substantial. The stress and worry, while extensive diagnostics were performed, were mitigated by the knowledge that Trupanion was with us. The costs were beyond my budget. Without the unconditional support of Trupanion, I would have had to make a terrible choice. With Trupanion her conditions were diagnosed and are manageable with medication. Trupanion continues to support both of us by covering Frieda's ongoing medication costs and reimbursing me promptly and directly to my bank account. Their service is exemplary. House, car, and liability insurance companies should take lessons from Trupanion on service, rates, and loyalty. Both pets I have acquired since Freida are covered by Trupanion. I will not be alone with the worry and expenses of my pet's health ever again. Thank you Trupanion from Gina, Frieda, Toby and Minnie.
Insurer: Trupanion Canada
By: Gina
Healthy Paws is great!
After researching many pet insurance companies, I found Healthy Paws to be the best choice for me. I couldn't be happier with them to be honest. My puppy recently ate what was suspected to be a piece of glass. I took her to be examined by our local vet where an x-ray revealed what I suspected. Our local vet could not handle the surgery that was needed so another animal hospital was involved. I submitted claims to Healthy Paws and was very pleased that they responded quickly in spite of it being a weekend. Within a few days, they had processed the claims and said they were covering what my policy stated. I was very relieved, of course. They have since been in touch to see how my puppy is recuperating. How could you ask for anything more? If you want great customer care and a good insurance policy for your fur baby, look no further. Healthy Paws is great!
Insurer: Healthy Paws
By: Deborah S
Great pet insurance and customer service
I couldn't be happier with Healthy Paws. My puppy recently ate what was suspected to be a piece of glass. After an x-ray at the local vet, and emergency exploratory surgery with a specialized surgeon, claims were submitted and Healthy Paws kept in contact throughout the entire claims processing period. I was extremely happy with the fact that Healthy Paws covered the claims at the rate of reimbursement and deductible I had chosen. They have even been in contact to check on my puppy's recuperation. That is good customer service! I did a lot of researching of pet insurers before choosing Healthy Paws. I have absolutely nothing but good things to say about them. So very glad I went with them.
Insurer: Healthy Paws
By: Deb