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Chris as well as as many representatives are ALWAYS very Patient ⦠Kindâ¦helpful !
Chris as well as as many representatives are ALWAYS very Patient ⦠Kindâ¦helpful ! Trupanion is EXCELLENT with corresponding via email on claims ! The BEST !!!!
Insurer: Trupanion
By: Sheryl
Claims is always a difficult process requiring lots of phone calls over several weeks in order for them to correctly determine the claim.
Claims is always a difficult process requiring lots of phone calls over several weeks in order for them to correctly determine the claim. Those who answer the phone are helpful however there is a lack of communication with claims requiring phone call after phone call by the insured to resolve issues.
Insurer: Trupanion
By: Karen
Fast and easy
Fast and easy
Insurer: Trupanion
By: Sarah
I have had several emergencies with my dog ??Mely.
I have had several emergencies with my dog ??Mely. Trupanion has approved the claims super fast and the vet has been able to do all the processes that he has needed. Thank you!!!!
Insurer: Trupanion
By: Yarobi
I received fast friendly advice when I called.
I received fast friendly advice when I called. Rebecca emailed me a concise description on different options for submitting a claim. I feel very confident Trupanion will there if I need them in the future.
Insurer: Trupanion
By: Mary
I recommend Trupanion every chance I get.
I recommend Trupanion every chance I get. Quick service, fair claims adjusting, wonderful coverage!
Insurer: Trupanion
By: Alicia
It was easy and quick.
It was easy and quick. Thank you.
Insurer: Trupanion
By: Terry
Kathy and all of the Trupanion staff are knowledgeable friendly and very enthusiastic to help.
Kathy and all of the Trupanion staff are knowledgeable, friendly, and very enthusiastic to help.
Insurer: Trupanion
By: Bryan
Katy was very helpful
Katy was very helpful
Insurer: Trupanion
By: Craig
No not at all.
No not at all. Your explanation of benefits online does not contain any information re: what was or wasn't covered and claims take far too long to process. My friend uses healthypaws who outline every line item that was covered and they send an acknowledgement of claims receipt immediately then process the claim within 24-48 hours.
Insurer: Trupanion
By: Najia