154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


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Trupanion

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Verified September 22, 2022

So far every one I have spoken to has been able to solve the issues.

So far every one I have spoken to has been able to solve the issues. I haven't had a claim yet.

Insurer: Trupanion

By: Lisa

Useful
Verified September 22, 2022

Trupanion's advertising is TRU!

The claim submission process is easy and quick just like the approval and payout process! We submitted to Trupanion at the same time as the other dog's owner submitted to their insurance. Our process is already done and our credit card paid off and they are just getting their first claim processed! I LOVE TRUPANION!

Insurer: Trupanion

By: Vicki

Useful
Verified September 22, 2022

Trupanion - bad claim experience

The lack of communication was astonishingly bad. Then the stupid stuff that was requested after I contacted Trupanion to see what was causing the delay was equally mind boggling, particularly since they already had the information about her vaccinations.

Insurer: Trupanion

By: Kate

Useful
Verified September 22, 2022

Denied for TARTAR ???

The most trusted insurance company does NOT cover the most common issue (tooth extraction). Trupanion claimed a "pre-existing condition" because the vet noted tarter build-up on a previous visit. Most (if not ALL) dogs have this very early in age. I find this an excuse not to pay the $2000 bill. I will give Trupanion ONE more chance to pay our next claim or I will most likely cancel my policy.

Insurer: Trupanion

By: GREGORY

Useful
Verified September 22, 2022

The process to add claims is easy enough but I think their definition of "preexisting conditions" is way to strict.

The process to add claims is easy enough but I think their definition of "preexisting conditions" is way to strict. Claims were denied because my pet has been to the vet before insurance was added for these issues (e.g., urinary tract and ears), but there's a difference between that and a true preexisting condition that was diagnosed. My pet received no such diagnosis, and I pay good money for the most encompassing insurance policy. Sounds more like the insurance company simply trying to avoid paying claims at all costs.

Insurer: Trupanion

By: Jason

Useful
Verified September 22, 2022

Best Pet Insurance

The whole procedure was so easy and Julianna was so caring and helpful.

Insurer: Trupanion

By: Catherine

Useful
Verified September 22, 2022

Why I insure my pets with Trupanion

There is no hassle about what Trupanion pays.

Insurer: Trupanion

By: Theresa

Useful
Verified September 22, 2022

Trupanion so easy and great customer service

Trupanion so easy and great customer service

Insurer: Trupanion

By: Garin

Useful
Verified September 22, 2022

Very competent!

Very competent! Authoritative. We have not resolved the issue but I am sure we will. She is a keeper!! :-)

Insurer: Trupanion

By: John

Useful
Verified September 22, 2022

Very easy to submit claims.

Very easy to submit claims. Quick turn around time once your pet has a documented condition . Highly recommended.

Insurer: Trupanion

By: Kristine

Useful

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