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So happy I signed up my new puppy with…
So happy I signed up my new puppy with this insurance. Submitted my claim on Saturday and was notified my Monday of my reimbursement going out.
Insurer: Pets Best
By: Connie Awdish
Pets Best is the best pet insurance company
Pets Best is one of the most straightforward insurance companies there is. The rates are fair and when I submit a claim, it's examined with no nonsense. Although I wish I hadn't needed to use it, it has been a blessing. I don't hesitate to recommend Pets Best to everyone that has pets.
Insurer: Pets Best
By: L. Vutianitis
I have had nothing but good experiences…
I have had nothing but good experiences with Pets Best for my now 19mo old Golden Retriever. All the medical has been paid for correctly without any problems. Very happy with this coverage.
Insurer: Pets Best
By: Alison
Canceled my policy as of today
Canceled my policy as of today. I originally got AKC pet insurance due to their name so I thought they would live up to their reputation ..as all other comments say good luck getting reimbursements with any claims. I submitted a claim for roughly $350. It was denied and I was told I will need to update my policy to a hereditary policy. It’s a bunch of bull crap and just another way of making another dollar off of policy holders. This wasn’t told to me when I purchased the policy, nor did I even have the option to do so. go figure!
Insurer: AKC
By: kiesha
A must for Pets!!!
Such an easy process with Healthy Paws! This insurance is an absolute must for pet owners. It was so simple to submit our veterinarian reports and receipts and the money is then credited to your bank account within a few days. I cannot reiterate how grateful we are for this insurance!
Insurer: Healthy Paws
By: Sian Howell
Lovely customer service and attention…
Lovely customer service and attention to detail
Insurer: Embrace
By: Donovan Bays
Claims
For the first time I submitted some claims for my dog's medical expenses. The online submission was easy and within 10 days I received payments for my claims.
Insurer: Embrace
By: Margaret Bradford
Ms
Excellent plan, coverage and service
Insurer: Trupanion
By: Dianne
Horrible pet insurance
I bought the premium insurance that covers approximately 90% with a $200 deductible as well as wellness. Approximately two months ago, I submitted a claim for an allergic dermatitis. My vet gave a steroid as well as some antibiotics, which came out to approximately $200 and a referral to another dermatologist for further evaluation. The dermatologist proceeded to prescribe two medications and two shampoos in order to treat the condition and the bill was approximately $700. It took approximately three months for a decision, and I was denied on all parts because either it wasn’t covered or there was more medical records that were needed. During this process, I have called the help center multiple times, and I always get the runaround or broken promises on follow ups. For example, the service desk said that they would give me a call for updates, which never happened, and that they would follow up with my vet, which they never did. I have uploaded the medical records from the vet, but they say that these particular records did not provide enough information. For contrast with a different pet insurance, the same medical records that I uploaded were able to be processed, and the decision was able to be made with dispersement within two weeks. Please do not use this company! Although this claim was only a few hundred dollars, I’m nervous, that if there was a larger expense, I would not be able to get the appropriate reimbursement. I thought this was a good deal, because they included wellness as part of their insurance, but it seems as though this is a scam. Additionally, I’m worried that if I go with a different pet insurance, I would not be able to get insured because of my pets, pre-existing condition. I’m upset that I didn’t do more research into picking the right insurance, but I hope my review will prevent you and others from having the same frustrating experience as I’ve had.
Insurer: Pets Best
By: Robert Hayden Robolski
Top Notch Insurer
Highly recommend insurance for a pet, especially ASPCA! We started right when he was little. The process for customizing your plan was great, with estimated prices and all. Submitting claims is a breeze through the app, and response time of less than two weeks is stellar! I have not had any issues working with this provider. Some days I wish they cover humans too for how wonderful it has worked out for us. My only complaint would be the app itself. With the background white it’s difficult to see what all is said or if there is a push button or not.
Insurer: ASPCA
By: Bailey