154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 22, 2022

Do it for Jasper

Although rates keep going up without trupanion my little buddy would not be here and thats worth every penny.

Insurer: Trupanion Canada

By: Jim

Useful
Verified September 22, 2022

Because the person was polite abd answered every question

Because the person was polite abd answered every question

Insurer: Trupanion Canada

By: Tanis

Useful
Verified September 22, 2022

I'm not sure that I am getting my moneys worth.

I'm not sure that I am getting my moneys worth. My dog is 7 years old and my deductible is atrocious and I haven't been able to claim anything. Ever. I could put the money away in a band account and save it for upcoming expenses.

Insurer: Trupanion Canada

By: Cindy

Useful
Verified September 21, 2022

Super service

Fantastic customer service, prompt review of claims, easy communication, best decision we made for our 4-legged family member. Definitely recommend.

Insurer: Healthy Paws

By: Karen

September 21, 2022

Bad experience !

It is great that there are so many good reviews about Pumpkin. But I had to cancel my cats membership because of not being reimbursed for a $625 bill and $65 vet bill since June of this year ! Constantly calling and getting same excuses that their software has been updated,blah blah blah….. It’s not acceptable ! I pay for this insurance and can’t get reimbursed cause of some soft wear issue ????!!!! So I cancelled and will give this company a zero rating !!! Also they didn’t even ask why I wanted to cancel, what was the issue….very bad bad customer service !!!!

Insurer: Pumpkin

By: Estee C

Verified September 21, 2022

Quickly put my money into my account

Quickly put my money into my account. No problems at all. Great coverage.

Insurer: Pumpkin

By: Robert Manfredi

Verified September 21, 2022

Outstanding

It fast and easy, and I received my 90% as promised with my plan

Insurer: ASPCA

By: Caren Armstrong

Verified September 21, 2022

Representatives are very knowledgeable

Representatives are very knowledgeable, friendly, honest, patient to explain to me thoroughly. I appreciate great, kind customer service!

Insurer: ManyPets

By: Customer

September 21, 2022

Beware of rate increases

They paid the claims in a timely manner over the course of my first year with them. However, when it came time to renew for year two, they raised my premium for my two dogs by over $40 a month which increased my annual premium by about $480! In my view, it appears that the initial year's lower rate was a ploy to get me to sign up with them. When I complained about such a large increase, I received a condescending email from them saying they "understand it (premium rate increases) can be frustrating" and that I could buy less coverage if I wanted a lower premium. They also blamed the rate on many factors, including inflation, policy changes and the underwriter (American Modern Insurance Group) who determines the base rate. Too bad they have no say in what they charge, huh? To me, it's a bait (lower initial rate)_ and switch (2nd year large rate increase).

Insurer: Embrace

By: Donald

Verified September 21, 2022

My little guy was extremely sick and…

My little guy was extremely sick and had to go in for some routine test. Pumpkin true to the word, Covered 90% of his expenses. We were ever so thankful I am an older woman living on a fixed income.

Insurer: Pumpkin

By: Deb Grant

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