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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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They will take your money
They automatically renew without contacting you, they take your money without your consent, and they won't give you a full refund. Don't do it!
Insurer: Embrace
By: Alyse
The best pet insurance
The best pet insurance, not complaints.
Insurer: Pets Best
By: Cary
They were quick to respond to my claim…
They were quick to respond to my claim & very thoughtful when our dog passed. We continued with insurance by signing up our 2 new kittens.
Insurer: Prudent Pet
By: DAVE CROCKETT
SO GLAD we had this insurance
When our dog became sick, we learned just how important pet insurance was to have. We spent thousands of dollars dealing with GI issues with no clear root cause. When the vet asked if we wanted expensive tests and treatments, we were able to not think twice. We knew that we were covered and that was the best feeling. MetLife Pet has been helpful and responsive to our questions and claims. I tell everyone to consider getting this insurance for their pets.
Insurer: MetLife
By: David M.
Trupanion staff is very professional
Trupanion staff is very professional, patient, efficient and understanding.
Insurer: Trupanion Canada
By: Sabrina Poy
The BEST pet insurance provider!
Trupanion has served my two Shelties since birth. I have found Trupanion to be expedient, professional, but most of all very caring toward my pets needs! My Sheltie Callie has recently had brain surgery to remove a tumor. I felt so supported by Trupanion every step of the way through this process. This was a serious procedure and one which I was very worried for my dog. Trupanion communicated throughout with the Neurologist making all of this experience so much less stressful. I felt I could devote my attention to my dog. I ALWAYS recommend Trupanion to others as they truly do put your pet's medical needs as their first priority. Thank you Trupanion! I so appreciate your company!
Insurer: Trupanion
By: Cindy
Great Service
We purchased ARECA insurance when we got Winter from the pound at 8 months. We claims have been processed within 2 weeks except during the pandemic when everything was taking longer. We have had no problems and are glad we went with them as a provider.
Insurer: ASPCA
By: Shirley
Peace of mind
Healthy Paws has been fantastic since day 1. My poor pup has had lots of issues his first 2 years and Healthy Paws has been there every step of the way to help with the unexpected events. Everyone I’ve spoken to has been kind and seems to genuinely care about my pet. What I love most is there are no maximum benefit payouts on my plan, so when the vet told me my dog needed a $4,200 surgery, I didn’t think twice about whether to get it or not. The second we got the bill (before Merlin was even out of surgery), I snapped a photo and submitted to Healthy Paws and our reimbursement check was on the way within a week. Knowing I will never have to make a hard decision about whether to get my dog the care he needs is truly priceless.
Insurer: Healthy Paws
By: Stephanie Zoltek
Great pet health insurance
My dogs are 11 and 14 years old. I have had Trupanion insurance for probably 9 of those years. I am very happy with the customer service and the coverage that I had receive. So happy to have found Trupanion. They were highly recommended by my vet.
Insurer: Trupanion
By: Lucy
They are scam
They are scam! They have denied all of our claims. Everything falls under the "pre-existing condition" They pay out nothing! Do NOT get their insurance!!!
Insurer: Pets Best
By: Karen J.