154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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20,336 reviews

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Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 29, 2022

Great service, caring staff, great plan!

Trupanion is prompt and fulfills their commitments!

Insurer: Trupanion Canada

By: Judith

Useful
Verified September 29, 2022

A satisfied client

Very fast feedback of claim.

Insurer: Trupanion Canada

By: Roberta

Useful
Verified September 29, 2022

Helpful staffs

Very helpful staff helped me to setup my plan over phone

Insurer: Trupanion Canada

By: Shafiqur

Useful
Verified September 29, 2022

Great pet insurance!

My invoices submitted to Trupanion have always been taken care of promptly and efficiently. Any questions that I might are answered by a very efficient person handling my phone call.

Insurer: Trupanion

By: mary

Useful
Verified September 29, 2022

Becky was great!

Becky was great! She answers my question expertly and was very pleasant and helpful.

Insurer: Trupanion

By: Lynne

Useful
Verified September 29, 2022

Easy to put in a claim quick service helpful customer service on the phone.

Easy to put in a claim, quick service, helpful customer service on the phone.

Insurer: Trupanion

By: Aimee

Useful
Verified September 29, 2022

Trupanion Saved the Day for Stephan!

Great customer service! Trupanion has helped me greatly with my miniature dachshund's spinal chord problems. They were a life saver!

Insurer: Trupanion

By: Deidre

Useful
Verified September 29, 2022

Have always received excellent customer service.

Have always received excellent customer service. Claims are turned around quickly.

Insurer: Trupanion

By: Theresa

Useful
Verified September 29, 2022

1 bad experience leaves a mark

I love trupanion, that's why I've been with you all these years with 3 different dogs. However, this time around isn't the stellar experience I usually have. Dalek went to the vet because he is sick. The vet was not able to figure out what was wrong and sent me to a specialist. I was still ok with that being considered as a new incident. However, when the specialist had to do additional tests as a continuation and was charged for that as a new claim, I wasn't too happy. I reached out to you guys and was told I need to jump through hops and make the specialist do extra work when you can just look at his treatment and see this is obviously a continuation. We are talking about only $50 for the deductible which was a huge deal for you guys. If we look back, there are checks I never deposited from trupanion that I could be reaching out to you guys about. There are other vets Dalek had gone to that I never submitted the claim for that I can come to you to cover. Such as an eye specialist just earlier this year that cost a pretty penny. I'm sure there are hundreds of dollars I can claim with trupanion but you guys made a stink over $50 during a very difficult year for Dalek and myself

Insurer: Trupanion

By: Miriam

Useful
Verified September 29, 2022

Trupanion is Great!

I think the plan is reasonably priced for what it covers, and it was super simple to sign up. I can see why it was referred to me.

Insurer: Trupanion

By: Steven

Useful

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