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Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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By far the best experience I've had…
By far the best experience I've had with an insurance company. From quote to sign-up, Spot made the process simple and straight-forward
Insurer: Spot
By: Jason Levy
Insuring with Healthy Paws was a great decision!
I had hoped never to test out the insurance I purchased from Healthy Paws but unfortunately, I had to during the week of Thanksgiving. My dog was very sick and ended up in the hospital with pancreatitis for most of 4 days. It was actually very scary, he was not getting any better, nothing seemed to be working, but the hospital kept trying. Thankfully on the 4th day, he was suddenly so much better I was able to bring him home and he is doing well. I was pretty concerned about the bills, but when I submitted the claims (which was amazingly simple) they paid for everything that qualified, which was mostly all the charges. And the turnaround was remarkably fast. I am so grateful for Healthy Paws and highly recommend them!
Insurer: Healthy Paws
By: Terri
Getting Healthy Paws insurance was a great decision!
I had hoped never to test out the insurance I purchased from Healthy Paws but unfortunately, I had to during the week of Thanksgiving. My dog was very sick and ended up in the hospital with pancreatitis for most of 4 days. It was actually very scary, he was not getting any better, nothing seemed to be working, but the hospital kept trying. Thankfully on the 4th day, he was suddenly so much better that I was able to bring him home and he is doing well. I was pretty concerned about the bills, but when I submitted the claims (which was amazingly simple) they paid for everything that qualified, which was mostly all the charges. And the turnaround was remarkably fast. I am so grateful for Healthy Paws and highly recommend them!
Insurer: Healthy Paws
By: Terri
Trupanion is amazing.
Trupanion is amazing. I filed a claim with Trupanion and thought it would be a long process with a lot of paperwork and phone calls. That was not the case. I answered a few questions, sent them the paperwork from the veterinarian and that was all I needed to do. I received an email less than 48 hours later letting me know my claim was completed and I would be receiving my claim payment directly into my bank account. Thank you Trupanion for being there for us during a difficult time that turned out well.
Insurer: Trupanion
By:
The Trupanion claims process is ALWAYS so efficient.
The Trupanion claims process is ALWAYS so efficient. All messages are courteous and polite. It is a pleasure doing business with Trupanion.
Insurer: Trupanion
By:
Wonderful policy selection experience!
The representative was welcoming, extremely knowledgeable, presented helpful insight into pet insurance (my first time purchasing), answered all of my questions—and then some! She helped me consider various policy options to make the right choice for me and my dog, Gracie.
Insurer: Trupanion
By:
The customer service is excellent.
The customer service is excellent. And they are willing to listen.
Insurer: Trupanion
By:
The claims experience is easy but I don't understand how the lifetime deductible works.
The claims experience is easy, but I don't understand how the lifetime deductible works. I put in a couple of claims for my dog's diahhrea issues, and was given another deductible. The deductible was met after 2 claims, but the other 2 claims were put to another deductible. The lifetime deductible was not used in this scenario. I haven't found in the contract where it states this exception.
Insurer: Trupanion
By: