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Affordable and Fast, Great Coverage
Great affordable insurance plans and it is nice to be able to cater to what you need for your pet(s) and personal finances. We lucked out so far with our 2 dogs, but recently we have been treating one for bladder stones. Right out the door after the first (and unexpected) appointment our deductible was met, and then some, so after sending in a claim, we had reimbursement less than a week later. Super fast with claim reviews and results. Definitely set up direct deposit for returns, because it is there the same day your claim gets approved. The last claim I made, I received reimbursement literally less than 24 hours later. The claim process is very simple and easy to use. Just upload your vet bill along with the pet's medical history file and you’re done. I would definitely recommend Fetch to others looking for pet insurance.
Insurer: Fetch
By: James
Fetch has been a life saver for us!
Fetch has been a life saver for us! It started with a skin infection on our dog Wilson's nose that got completely out of hand. Fetch's customer service was responsive and patient when I contacted them in June 2022 about how to correctly file a claim and what sort of documentation they would require. Wilson then tore his cranial cruciate ligament (CCL) in his back left leg not even 2 full months later in August 2022 and ended up needing TPLO surgery that he received in September 2022. During his surgery they did a biopsy on his nose because it still hadn't cleared up after months with treatment. From the biopsy it turns out he also has an autoimmune disease which we are able to proceed with a dermatologist in regards to thanks to Fetch. We had to use half of what we had saved up to buy our first home for Wilson's surgery, post-op care (including rehabilitative physical therapy) and other issues that have come up around the same time, but thanks to Fetch we are able to get a majority of that back while getting Wilson the absolute best care. We've had experience with a different pet insurance company with our previous dog that crossed rainbow bridge due to lymphoma and it was not a positive one. That experience led us to look for another pet insurance when we got Wilson which is when we found PetPlan which later became Fetch. Fetch has always managed to process our claims and reimburse us in about a week's time while our previous experience with the other pet insurance company left us waiting months for reimbursement and updates on the status of where they were at with processing our claims for chemotherapy. Our experience has been so positive that we have been recommending Fetch to all of our friends and family since Wilson's leg injury. Pet insurance is something that you hope you never have to use, but we are so thankful that we have it because when we needed it we had it and could do what was best for our dog's health.
Insurer: Fetch
By: Elizabeth Lucchesi
Very helpful …
Very helpful in understanding my policy, I knew the items I submitted may have not been covered, but I sent everything just to make sure also I learned how easy it was to submit the paperwork. Now manypets have her file and it's current. Thank you, until next time! Kali's human..
Insurer: ManyPets
By: customer Kali's Human Christin
There is never a payout - always some reason why they wont
i have had pets best for 5 years now and we have tried a few claims though the years for our pooch. from injuries to cleanings...always a reason for them to decline - not one claim has ever been paid. I am cancelling and finding a new provider, would recommend avoiding them as they are a scam.
Insurer: Pets Best
By: jeff
They are the worst
They are the worst. They say they couldn't find my account when they turned down another one of my claims. Again, they are the worst!!!!!!!!
Insurer: Embrace
By: Melvin
It is what it is
First issue was during my renewal period I was not able to increase coverage. No one could tell me exactly why that was. Then today on October 3rd calling to speak to a manger about a claim. 1st rep stated, I would not not be able to see what I uploaded because once the claim is closed the documents are removed. I asked for someone that could help me and was told a manager would not be available until tomorrow morning, you will need to submit a new claim. 2nd rep stated the best she can do is have a manager call you back in 48hrs . Finally when I called back selected the option to cancel the policy and then I received a customer rep and requested to make a complaint we only have manager call you back. This is our process. Great so if it is the process then why wasn't it announced when I signed up for the policy . The terms are very clear as to what would or would not be paid so why isn't the lack of management or customer service.
Insurer: Pets Plus Us
By: Lorina
Reasonably price packages.
Reasonably price packages.
Insurer: ManyPets
By: Diane J
Fur Baby boarding
I recently boarded my dog with Alpha. The place was wonderful, clean and spacious. My dog seemed to be very happy with the friendly staff. I will definitely board my fur baby there again.
Insurer: ManyPets
By: Jan
Our young dog generated some large vet bills
Cannot speak highly enough of Trupanion. As mentioned, our young dog started generating some large bills to treat conditions that were not easily identified (lots of tests/meds looking to treat symptoms but not part of a chronic diagnosis). Weird stuff that was expensive. Trupanion has been there exactly as they represented they would be and we are very grateful. Filing a claim is easy and processing time is fast (within 2-3 days on most recent one). Thank you Trupanion.
Insurer: Trupanion
By: Paul
Such a rip off
Such a rip off. My puppy had to stay overnight at the emergency hospital and the bill was over $900. Trupanion covered $350
Insurer: Trupanion Canada
By: AB