154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,927 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
Best Customer Support
The representative was extremely helpful and solved my issue immediately! Super friendly and made the process easily while answering my questions.
Insurer: ManyPets
By: Alex
Quick and easy!
We just had our first claim and it was so easy and quick. It was approved in a day and got the check a few days later.
Insurer: Embrace
By: Christy Deutschle
Prudent Pet Ins. Experience
Cindy was very friendly and very helpful in her explanations that help me decide on Buddy-Juan's insurance. She did a really great job of representing Prudent Pet Insurance. Thanks, Dennis Drews
Insurer: Prudent Pet
By: Dennis C Drews
U guys are great but never check your…
U guys are great but never check your fax for the claim I send so I end up doing the work twice . Anyway everything else was good .
Insurer: ManyPets
By: Hasina
I Love Fetch By The Dodo
I am so grateful I chose Fetch by the Dodo as my 4 Cavalier King Charles Spaniels' pet insurance. At 22 months, one of my boys was diagnosed with severe hip and elbow dysplasia which he was evidently born with. He went through stem cell surgery twice. He also received acupuncture for these issues, and Fetch reimburses for that as well. He then was diagnosed in April of this year with a huge airway issue. The process each time was seamless and I received my reimbursement from Fetch within 2 weeks. His airway surgery was $5400, so on that one they had to mail a check. Otherwise, I am reimbursed within about 5 days with every claim. Great customer service. Their website and app make it so simple to file a claim, and if they need more information, I am contacted immediately. I can't say enough great things about Fetch By the Dodo and how thankful I am to have chosen them as my dogs' pet insurance.
Insurer: Fetch
By: Jane Doyle
I have had pets best for years now
I have had pets best for years now, they have always paid what they should even on expensive surgery, and in a very timely manner. I would strongly recommend them to anyone.
Insurer: Pets Best
By: Sharon Mauldin
Healthy Paws not the company they used to be
In my opinion, Healthy Paws is not the company they once were. They used to be good. Since changing underwriters a few years back, they have raised fees enormously, delayed claims and asked for medical records that they already have had over and over. I believe that may be a tactic to delay payment and then close your claim if you have not supplied the info you already supplied them within 90 days. In my opinion, they also try to get older dogs off the policy by raising fees so high as the dog gets older and is more likely to need the care.There was a class action filed in Washington against them, complaints on file with the California Insurance Commissioner, issues in Florida and other states. You only have to look at Yelp and some other sites to see some of the issues that customers have brought up recently. They have really gone downhill in recent years.Myself and some other customers have stated online that they used to be good, but not anymore. The difference is night and day in comparison and that likely is a result of the change in underwriters. With regards to the reply by Healthy Paws- They are stating they can't find my account. Again unorganized and delay tactics on their part. They said they could put a Liaison Manager in contact with me. No, a Liaison Manager already put this off on somebody else in the company after 3 emails and a month long wait before I got a reply from them and was for the Liaison manager to push it off on some other department that never gets back to you. This is why I filed a complaint with the California Insurance Commissioner in the first place. Their reply is more of the same, standard reply (cut and paste )giving clients the runaround, delaying claims. Like I said before, not the company they used to be.
Insurer: Healthy Paws
By: Marie Rich
Trupanion is a must have
Trupanion is a must have. I had a dog that has had health issues for the last 12 years and having Trupanion has saved me over 50k and literally saved my dogs life. They are amazing and reimburse you very quickly! I will never have a dog without Trupanion again!
Insurer: Trupanion
By: Jamie Bardol
I’m very happy I chose Spot. …
I’m very happy to be a part of the Spot family. I was impressed that someone called me after I first signed up and welcomed me and my dog. She was very kind and explained how everything worked and when. Asked me if I had any questions and that if I do in the future not to hesitate to call.
Insurer: Spot
By: Jennifer Hersh
Tremendous Support for Chronic Condition
Fetch has been a tremendous support as we navigate my dog's chronic and severe allergies. My dog's monthly prescriptions cost approximately $400/month (pre-claim), and without Fetch, I would not be able to afford them. Previously, as part of the treatment for her allergies, Gracie ended up at the emergency vet requiring blood transfusions and emergency surgery (note - dog's don't like all 4 paws wrapped in bandages, so don't leave them alone with them and not expect to have them chewed and eaten!) When I received the final bill, it was devastating and likely would have been a catastrophic financial burden. Fetch reviewed my claim FAST and sent the reimbursement FAST. Highly recommend Fetch - monthly premiums are reasonable, claims process is EASY, and they review/pay quickly!
Insurer: Fetch
By: Anne H