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They are the worst
They are the worst. They say they couldn't find my account when they turned down another one of my claims. Again, they are the worst!!!!!!!!
Insurer: Embrace
By: Melvin
It is what it is
First issue was during my renewal period I was not able to increase coverage. No one could tell me exactly why that was. Then today on October 3rd calling to speak to a manger about a claim. 1st rep stated, I would not not be able to see what I uploaded because once the claim is closed the documents are removed. I asked for someone that could help me and was told a manager would not be available until tomorrow morning, you will need to submit a new claim. 2nd rep stated the best she can do is have a manager call you back in 48hrs . Finally when I called back selected the option to cancel the policy and then I received a customer rep and requested to make a complaint we only have manager call you back. This is our process. Great so if it is the process then why wasn't it announced when I signed up for the policy . The terms are very clear as to what would or would not be paid so why isn't the lack of management or customer service.
Insurer: Pets Plus Us
By: Lorina
Reasonably price packages.
Reasonably price packages.
Insurer: ManyPets
By: Diane J
Fur Baby boarding
I recently boarded my dog with Alpha. The place was wonderful, clean and spacious. My dog seemed to be very happy with the friendly staff. I will definitely board my fur baby there again.
Insurer: ManyPets
By: Jan
Our young dog generated some large vet bills
Cannot speak highly enough of Trupanion. As mentioned, our young dog started generating some large bills to treat conditions that were not easily identified (lots of tests/meds looking to treat symptoms but not part of a chronic diagnosis). Weird stuff that was expensive. Trupanion has been there exactly as they represented they would be and we are very grateful. Filing a claim is easy and processing time is fast (within 2-3 days on most recent one). Thank you Trupanion.
Insurer: Trupanion
By: Paul
Such a rip off
Such a rip off. My puppy had to stay overnight at the emergency hospital and the bill was over $900. Trupanion covered $350
Insurer: Trupanion Canada
By: AB
Real Peace of Mind from Trupanion
Trupanion truly helps in time of need with financial assistance regarding my dog's non-routine veterinary expenses. Thank you Trupanion!
Insurer: Trupanion
By: Anne
very helpful!
very helpful! transferred to the sale department to add additional puppy.Already did recommend to a friend who is getting a new puppy too.
Insurer: Trupanion
By: Linda
Very patient with me.
Very patient with me. Answer my questions and concerns. Very knowledgeable of the services that is offered.
Insurer: Trupanion
By: Theadosha
best prices and most coverage
We were looking online for insurance for our new puppy that was reasonable and comprehensive. Puppies can get into trouble so we wanted to be covered for accidents and for the remote possibility of future health issues. No insurance company will cover pre-existing health conditions so best to have insurance before any health issues arise down the way. Furkin delivered with a lower deductible than other companies for the same amount or even more coverage! Best prices and most coverage. Itâs good to know our little goofy floof is protected.
Insurer: Furkin
By: Kat