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Overall very good
I was a bit doubtful at first, because most insurance companies find any reason or excuse not to pay out for claims (I've heard from other people), so when it just happened that our cat got very sick and racked up a huge vet bill, I wasn't sure if Fetch will be there for us. But they were! Our kitty had gone through a URI, then a lung infection, then got diagnosed with Congestive heart failure and more heart problems. It was a very hard time for us... However, everything was covered according to the policy and no major issues. My only complaint is that I really had to track down historical documentation, although Fetch had all the information of my vets (location, numbers etc.) visits and they said they would fax or call for my cat's records, but it didn't really happen. I was hoping for a bit more customer service from that aspect, and it caused a bit of delays in my claims process, but once my records were sent they processed the payouts pretty fast! Thanks
Insurer: Fetch Canada
By: Gyorgyi
Great experience!
Because enrolling was easy and fast.
Insurer: Trupanion Canada
By: Saverina
Not thrilled
Finnegan was seen for painful paws. For which he was prescribed painkillers and a light sedative for prior to his appointment. These were not covered. Iâm not impressed. Itâs my first claim, and it was denied, without any consultation.
Insurer: Trupanion Canada
By: Shelley
Friendly helpful
friendly, helpful
Insurer: Trupanion Canada
By: Jhoanna
I chose this score because the representative I spoke with was knowledgeable and very helpful.
I chose this score because the representative I spoke with was knowledgeable and very helpful. She answered al my questions and she was very friendly!
Insurer: Trupanion Canada
By: Tammy
Quick easy and affordable coverage
Quick and easy. The person I spoke to was very friendly
Insurer: Trupanion Canada
By: Vickee
Quick and efficient!
Trupanion is always quick to reimburse expenses and keep you informed of payments. ??
Insurer: Trupanion Canada
By: Pat
Trupanion is awsome
Trupanion is an awesome company to deal with.
Insurer: Trupanion Canada
By: Michelle
very easy - customer service was great
very easy - customer service was great
Insurer: Trupanion Canada
By: Mary
A Happy furmom
We have a senior dog who has started having health issues. Once the deductible was paid all on going issues wete paid for very quick.
Insurer: Trupanion Canada
By: Beth