154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 01, 2022

I keep trying to register online in…

I keep trying to register online in Member Services and it doesn’t recognize me. Frustrating

Insurer: ASPCA

By: Diane Kurz

October 01, 2022

It would be better if the wellness…

It would be better if the wellness reimbursement was better. It’s preventative care for your pet so I don’t understand why the reimbursement isn’t automatically at 100%. Vaccines and exams should be fully covered.

Insurer: Pets Best

By: Jennifer Paranandi

October 01, 2022

Better than expectations

After having some substantial Vet expenses with 2 of our Fur Babies(tens of thousands), we decided to take out a policy on our new baby, Lucy Lou. We were looking to soften the expense of another catastrophic event. When Lucy was 6 YO, she was having blood in her urine. She had a persistent UTI and they found a mass in her bladder. The cost of surgery was almost $5,000. Fetch reviewed the case and approved everything. The money was in my account within 10 days. I love Fetch, hope I never need to use them again, but at least I know I'm covered.

Insurer: Fetch

By: Jim Bramblett

October 01, 2022

After alot of research I am thrilled…

After alot of research I am thrilled with FETCH. There are alot of choices and by my experiences I know I made the right one. I would never own another pet, or could I, without insurance. There is no more putting off sick visits hoping they will resolve themselves. It is a piece of mind

Insurer: Fetch

By: Kim H

October 01, 2022

This has been an easy and seamless…

This has been an easy and seamless experience. The explanation of benefits is better than any human insurance I’ve used! The direct deposit is quick and easy.

Insurer: Fetch

By: Beth Guajardo

October 01, 2022

If you want to pay Trupanion to protect…

BE CAREFUL If you want to pay Trupanion to protect your pet, make sure of your pet's history, because a minimum exam with a minimum problem that you have had will NOT be paid for. My example is with cats. They usually have urinary infections even if they are minimal and if you put a Trupanion insurance on them after, even if it is a small urinary infection. When your cat is older and as almost always happens, your cat has kidney problems, they will not pay any of these expenses that you have in this regard. In other words. look with the same magnifying glass to enroll them and spend that monthly money. because they will look with a bigger magnifying glass to not pay you. Also, as soon as they got my first medical bills after 3 years, they sent a note that my insurance would go from $120 to $160. CUIDADO Si quieres pagar Trupanion para proteger a tu mascota, asegúrate del historial de tu mascota, porque NO se pagará un mínimo examen con un mínimo problema que hayas tenido. Mi ejemplo es con los gatos. Suelen tener infecciones de orina aunque sean mínimas y si les pones un seguro Trupanion después, aunque sea una pequeña infección de orina. Cuando tu gato sea mayor y como casi siempre pasa, tu gato tenga problemas renales, no pagará ninguno de estos gastos que tienes tú en este sentido. En otras palabras. mira con la misma lupa para inscribirlos y gastar ese dinero mensual. porque mirarán con una lupa más grande para no pagarte. Además, tan pronto como recibieron mis primeras facturas médicas después de 3 años, enviaron una nota de que mi seguro pasaría de $120 a $160.

Insurer: Trupanion

By: Maria

October 01, 2022

I should have believed the negative…

I should have believed the negative reviews!!! My pet sprained a muscle and was limping. We took her to get evaluated by the vet since it was an injury. Luckily, we ended up only spending little under $100 at the vet. We decided to report this to Embrace just in case the injury is worsened overtime. To “review” this claim, they asked for my dog’s entire medical history. But they already had received this information less than six months ago but they asked again! Thank goodness, my vet just sits around to submit medical histories to insurance companies. It has been 40 days since we filed the claim. And 30 days since my vet sent over my dog’s full medical history. NOT ONE UPDATE from embrace, it still shows as “pending info” even thought my vet already provided the information 30 days ago! I’ve called and emailed. They just keep saying they’re reviewing, but the claim status shows us “pending info”!!! So are they really reviewing it??? This experience has caused me to lose trust in Embrace. If they’re taking such long time to process a claim that is under $100 for a small injury, how can I expect them to be there for me and my pet if a bigger injury comes up unexpectedly?? Trusting Embrace as my pet’s health insurance has been waste of money and time!!!

Insurer: Embrace

By: Afelia Y

October 01, 2022

BE CAREFUL

If you want to pay Trupanion to protect your pet, make sure of your pet's history, because a minimum exam will NOT be paid with a minimum problem that you have had. My example is with cats. They usually have urine infections, even if they are minimal and if you put a Trupanion insurance on them later, even if it is a small urine infection. When your cat is older and as almost always happens, your cat has kidney problems, he will not pay any of these expenses that you have in this regard. In other words. look with the same magnifying glass to enroll them and spend that monthly money. because they will look with a bigger magnifying glass so as not to pay you. Also, as soon as they received my first medical bills after 3 years they sent a note that my insurance would go from $120 to $160. CUIDADO Si quieres pagar Trupanion para proteger a tu mascota, asegúrate del historial de tu mascota, porque NO se pagará un examen mínimo con un problema mínimo que hayas tenido. Mi ejemplo es con los gatos. Suelen tener infecciones de orina, aunque sean mínimas y si después les pones un seguro de Trupanion, aunque sea una pequeña infección de orina. Cuando tu gato sea mayor y como casi siempre pasa, tu gato tenga problemas renales, no pagará ninguno de estos gastos que tienes tú en este sentido. En otras palabras. mira con la misma lupa para inscribirlos y gastar ese dinero mensual. porque mirarán con una lupa más grande para no pagarte. Además, tan pronto como recibieron mis primeras facturas médicas después de 3 años, enviaron una nota de que mi seguro pasaría de $120 a $160.

Insurer: Trupanion

By: Maria

Useful
October 01, 2022

Great company! Highly recommended

Lemonade is responsive and quickly processed my claim. There’s also another feature.. vet experts on staff that will give you advice on a live chat. Couldn’t be happier with Lemonade! Highly recommend to anyone with a pet.

Insurer: Lemonade

By: Sylvia

Useful
October 01, 2022

Want to cover costs of your pet? Go somwehere else.

When you go to get a pet insurance, you'd expect them to cover things your pet would need. Yeah. Pets worst. They didn't. I had thought I signed up for the best coverage they had, yet, for some reason they didn't cover any of the costs of the care I should have been paying for. Learning after I paid all my money to the vet that I didn't have that policy. I knew for a fact I had chosen all the options to get the care my pet needed because we were worried she was about to die. Luckily she was okay but, after finally getting the care she needed, I had learned my plan didn't cover what I thought I was paying for. Paying out of pocket for each vet visit. Worse was I didn't see any option to boost my plan to one that covers what I wanted.. I look now on their site and they have a policy for that. Why? I wanted to get an insurance for my pet to help me cover costs and they didn't give me the option to have that policy. Basically took my money and ran and didn't pay a dime. Didn't even cover a $4 biohazard waste fee.

Insurer: Pets Best

By: Quinn

Useful

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