217,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Basically they can tie any claim to a…
Basically they can tie any claim to a possible "pre-exisiting condition" and determine on an indivdual case basis whether or not to cover the claim. When I spoke with the sales agent it was clear that getting them to pay any claim will be an issue. I tried anyway - and after an excellent yearly exam she was prescribed prescription food. First time and claim was denied. Beware
Insurer: Trupanion
By: Krista Abercrumbie
Excellent service
Knowledgeable, friendly, courteous customer service always. Quick turnaround on payments of claim. 100% pleased
Insurer: Prudent Pet
By: M. Cowans
Never again
For the amount of money I pay every month for this insurance, Pets Best is very selective with what they reimburse. I wish I would have went with another company a long time ago. I am canceling my account now after my last claim was denied.
Insurer: Pets Best
By: Jessica
Won’t even cover a service I paid that…
Won’t even cover a service I paid that says it would
Insurer: Spot
By: customer
Claims taking too long to process
I have been very satisfied with Petsbest service in the past. However, the last two claims have taken over a month and I feel that is too long. Thank god my claims were for $46 and $500 not $1000's. Please speed up the process.
Insurer: Pets Best
By: Brian Kudrna
You respond quickly to claims.
You respond quickly to claims.
Insurer: Trupanion
By:
You folks are great!
You folks are great!! Thanks.
Insurer: Trupanion
By:
Very quick processing of claims.
Very quick processing of claims. Appreciate the prompt turnaround. Premium cost is high, but glad I am getting a part of it back this year after paying in for many years.
Insurer: Trupanion
By: