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Great service
Very kind and friendly overall perfect
Insurer: Prudent Pet
By: Kimler Lee
Our dog has been having chronic…
Our dog has been having chronic digestive issues and had to see an Internal Medicine Specialist, and needs to be on a very expensive prescription medicine. PetsBest has helped cover a lot of the Vet visit expenses, and even covers the cost of medication! We are so thankful to have the coverage!
Insurer: Pets Best
By: ann_a_ban
I've never had a more positive experience
I have never spoken with a representative for a company that made a phone call so pleasant and hassle-free. Stephanie spent nearly 40 minutes helping me to understand my policy and describing the benefits of my policy. It was such a seamless experience and I appreciate all the information that she gave to me. She was extremely knowledgeable and was able to answer all of my questions in depth. It was such a positive experience and makes my decision in choosing Nationwide more sure than ever. I will definitely be recommending all of my friends and family to Nationwide because of the customer service and care I received during this phone call. I can't thank you enough, Stephanie.
Insurer: Nationwide
By: Amanda Palandri
AWFUL COMPANY!!! CANNOT BE TRUSTED
AWFUL COMPANY!!! I had this insurance for my dog for 2 years in the USA, when I moved to Canada I called them to ask to transfer my insurance over to Canada as I would be living here for a while. The insurance was transferred and I paid for the first month, after that they canceled my plan WITHOUT any warning, never sent me an email or text message or anything to let me know the insurance was canceled. I found out as I thought it was weird they were not charging me and went to look in the app. I have them a call to find out what happened and their answer was basically that there was nothing they could do and they had to send an authorization in order to re instate my membership without never providing me with a reason why it was canceled even tho I asked several times why. It has been a week since that and still they didn't get back to me. I tried to contact their costumer service again and the answer was " Is still under review, there's nothing we can help you with" DO NOT TRUST THIS COMPANY WITH YOUR PET. THEY ARE UNPROFESSIONAL AND HAVE NO CUSTOMER SERVICE SKILLS. Imagine needing them if you pet gets sick. AWFUL!!
Insurer: Fetch
By: Maria Thereza Nobrega Fernande
Great company
Great company! Highly recommend
Insurer: Trupanion
By: Alexis Higginbotham
Allergies⦠real medical condition
Never had to wait no hassle direst pay in my account
Insurer: Trupanion Canada
By: Micheline
Avis assurance
Parce que je nâai pas essayé de faire une déclaration encore, mais pour le moment jâaime bien la façon dont vous fonctionnez
Insurer: Trupanion Canada
By: Camille
Trupanion looks after our Ebony!
Very fast response to the claim.
Insurer: Trupanion Canada
By: Ken
Great phone service
We were very pleased with the rep Kenny in Seattle. He was very well informed, answered any questions we asked and very pleasant to work with.
Insurer: Trupanion Canada
By: Eric
Wouldnât use another company.
Wouldnât use another company. Fast and effective.
Insurer: Trupanion Canada
By: Adam