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Great service
Customer service agent was very helpful. Thank you
Insurer: Figo
By: customer
We loved Healthy Paws for years...not anymore
We loved Healthy Paws for years, but the last two rounds of premium increases have been absolutely unreasonable (over 150% increase each year!). I've tried everything to get someone to talk me through my options. I've been willing to compromise on our coverage levels, but every little change I make (even when reducing coverage) increases our premiums even more! I was promised a local manager for my region would call me on a specific day and time, and they never did. It's been two months and I never heard from them. I've spent hours on the phone trying to stay a customer, and I've gotten zero help or support. Healthy Paws used to be the most affordable for us. Now, they are the most expensive. They'll be losing us as a customer.
Insurer: Healthy Paws
By: Bria Schecker
Monica was great!!!
Monica was great!!!
Insurer: Prudent Pet
By: Lisa Lara
The concept in this current social mode…
The concept in this current social mode of medical markets is interesting but self serving for the industry. The waiting period is cruel to the animals in this current social situation as most people do not have the cash which os why they are chising insurance. My dog has a painful injury and we wait while ASPCA pockets money. Certainly you could come up with a fait middle option that would aid treatment and consider the owners.
Insurer: ASPCA
By: Sharon Marks
I submitted docs for the first time and…
I submitted docs for the first time and I found it very easy and the communication excellent. I even added some old claims in my submission and those were covered too.
Insurer: Fetch
By: Kristen S
Healthy Paws always reimburses me…
Healthy Paws always reimburses me quickly for my pet's medical care. The process is simple and hassle-free.
Insurer: Healthy Paws
By: Jennifer
Peter watch very helpful and explaining…
Peter was very helpful explaining the ins and outs of this pet insurance. He seems very knowledgeable and knew what he was talking about. Thank you Peter
Insurer: Prudent Pet
By: Mary Cabrera
Thank you Healthy Paws for your awesome…
Thank you Healthy Paws for your awesome Insurance. It has been a blessing for my chihuahua Kiki & me to have your INsurance since Dec 2020. My earlier claims were just basic heath care for Kiki. Filing claim are easy, service is excellent . Best of all, reimbursements are prom & without hassle. In August, 2022, Kiki has major surgery for his knee, the cost without Insurance would be prohibited. Fortunately, with Healthy Paws Insurance, Kiki was able to have surgery, the reimbursement for significantly amount was also promt & without hassle. I strongly recommend Health Paws INS for all pet owners.
Insurer: Healthy Paws
By: Cindy Vu
I gave a 4 because the insurance went…
I gave a 4 because the insurance went up since we bought our first dog a year ago. Our second dog costs more and no $0 deductible was offered. It was rather disappointing. Of course we hope we never have to use this insurance, but the $0 deductible was such a relief, knowing we’d have less actual cost to us. Sad it’s gone. And sad my 2nd puppy has more costly insurance than the first
Insurer: ManyPets
By: customer
Hello this was my first time submitting…Fabulous
Hello this was my first time submitting something this way and I must say that u guys were very helpful and I appreciate ur help thanks again
Insurer: Embrace
By: Stephanie Eley