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14.4% Pets Best 11.13% Embrace 9.98% Figo 9.79% Fetch 8.83% Lemonade

Providers with highest rating

Embrace

20,325 reviews

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Healthy Paws

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Fetch

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Pets Best

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Trupanion

63,001 reviews

4.8

Category with most reviews

23,240 Payment Experience 104,197 Claim Coverage 122,532 Customer Service 37,717 Price Satisfaction 14,626 Other

Verified October 11, 2022

So glad I got this insurance!

I started the insurance shortly after I adopted my cat Pepper at 8 weeks, and it’s one of the best decisions I’ve made. Pepper is now almost 6 years old and this insurance has helped lots when she was diagnosed with diabetes last year, and when she needed surgery to extract teeth affected by resorptive lesions this year. It saved me thousands of dollars in total. I’ve thought about canceling when she was healthy, but I’m glad I didn’t and stuck with the plan. You never know what could happen to your pet. The insurance brings you a peace of mind.

Insurer: Healthy Paws

By: Fan Wu

Overall very good

I was a bit doubtful at first, because most insurance companies find any reason or excuse not to pay out for claims (I've heard from other people), so when it just happened that our cat got very sick and racked up a huge vet bill, I wasn't sure if Fetch will be there for us. But they were! Our kitty had gone through a URI, then a lung infection, then got diagnosed with Congestive heart failure and more heart problems. It was a very hard time for us... However, everything was covered according to the policy and no major issues. My only complaint is that I really had to track down historical documentation, although Fetch had all the information of my vets (location, numbers etc.) visits and they said they would fax or call for my cat's records, but it didn't really happen. I was hoping for a bit more customer service from that aspect, and it caused a bit of delays in my claims process, but once my records were sent they processed the payouts pretty fast! Thanks

Insurer: Fetch Canada

By: Gyorgyi

Not thrilled

Finnegan was seen for painful paws. For which he was prescribed painkillers and a light sedative for prior to his appointment. These were not covered. Iâm not impressed. Itâs my first claim, and it was denied, without any consultation.

Insurer: Trupanion Canada

By: Shelley

Useful

Verified October 11, 2022

Friendly helpful

friendly, helpful

Insurer: Trupanion Canada

By: Jhoanna

Useful

Verified October 11, 2022

I chose this score because the representative I spoke with was knowledgeable and very helpful.

I chose this score because the representative I spoke with was knowledgeable and very helpful. She answered al my questions and she was very friendly!

Insurer: Trupanion Canada

By: Tammy

Useful