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Pet parents across the U.S. and Canada have left over 216,087 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insane price Hikes and Bad Customer Service
So disappointed with this company. Have been a loyal customer for years, recommended to friends, was a huge fan because they seemed to truly care about pets and people! But in the last two years they have become horrible. They cover half of what they used to cover. They make it challenging to submit claims (my mom, who I recommended this company to, had to go three different times to her vet to get crazy specific paperwork). Three years ago I paid 115 a month to insure my dog. Today got a bill for 400 DOLLARS PER MONTH to cover her. A 400 percent increase in 3 years?! Worst of all, I’ve called multiple times now and (after waiting weeks to receive a call back) had someone explain to me interest rates and insurance policies. I understand policy increases and rising costs. But I do not understand a 400% increase?! DO NOT TRUST this Company with your pets.
Insurer: Healthy Paws
By: Meghan Falcone
Healthy Paws is your partner in caring for your pet
My 2&1/2 year old Alaskan Malamute, Maddie, is the 3rd pet I have had insured with Healthy Paws. Maddie was seen at an emergency vet for a GI condition which was not resolving over a reasonable period. The bill was about $1700. Once the invoice and Maddie's medical record were submitted to Healthy Paws, the claim was reviewed and approved on a very timely basis. Healthy Paws truly cares about the health of your pet and recognizes the role they have in allowing you to afford the care your pet may need.
Insurer: Healthy Paws
By: Debra M. Williams
Healthy Paws provides peace of mind in knowing that I have a partner in caring for Maddie's health care needs.
My 2&1/2 year old Alaskan Malamute, Maddie, is the 3rd pet I have had insured with Healthy Paws. The claim process if very easy, all you have to do is submit a picture of your invoice along with any pertinent medical history required and the claim is reviewed for payment on a very timely basis. The communication is great. There is a sense they really care about the well being of your pet and understand the part they play in controlling unexpected health care costs.
Insurer: Healthy Paws
By: Debra
Great job.
We’ll taken care of on any claim or problem. Immensely satisfied. Thanks for great service!
Insurer: Figo
By: Rose Ann Cahill
Amazing service
I so thankful for PETSBEST insurance! They have helped me pay for the SO expensive vet bills for breast cancer treatments for my baby girl Princess! so expensive treatments needed to help make here better. THANK God & YOU! Also when my other dog Kenai got sick suddenly PetsBest was there to help me pay for the expensive ER & Virginia tech bills. Unfortunately, the cancer had spread & Kenai went to heaven . I was surprised to receive a condolences card for Kenai from PetsBest signed by each representative!!! Thank you!!
Insurer: Pets Best
By: Dawn
Positive Experience!
I appreciate the quick response and that claims are easily submitted and processed without hassle.
Insurer: Pets Best
By: Emily
Quick claim processing and payment
Quick claim processing and payment. Painless as expected.
Insurer: Figo
By: Scott
BEST Customer Service!…
Trupanion has the BEST Customer Service! The Reps are friendly, knowledgeable and very helpful! All payments to me are very quick and never any hassle. The pet coverage is excellent and rarely is there any question about the claim. I agree with many others who say they wish our health insurance were as easy to deal with.
Insurer: Trupanion Canada
By: Elaine Sylvester
It’s good so far we just got the…
It’s good so far we just got the insurance for our puppy. The respond is pretty quick
Insurer: Pumpkin
By: customer
Best Investment in my Furbaby's Future
As a medical practitioner, I understand the importance of taking care of your health and having health insurance available to provide assistance if needed. One of my patients recommended Healthy Paws to me over six years ago, and it's been the best decision I've made for my dog, Violet. With her breed, I knew that hip dysplasia commonly occurs, and I wanted to be prepared for any medical expenses that could arise. I signed her up when she was between 2-3 years old, and I am so thankful. I would never have expected the medical year we've had. She required multiple procedures, and thanks to Healthy Paws, we could get the critical care without a second thought. The customer service has been outstanding, and they have been so polite and helpful anytime I've called in. Submitting claims is incredibly easy with a quick turnaround as well, other than a few glitches when my camera wouldn't recognize one of the receipts. Violet recently had another medical episode that has been rather heartbreaking and frightening. A few days after one of her treatments, I received an email from Healthy Paws asking how Violet was doing and wishing her the best. I couldn't ask for a better company to have on the side of my furbaby, and I'm incredibly thankful that a patient recommended them to me!
Insurer: Healthy Paws
By: Beverly