216,093+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,093 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,093 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,767 reviews

4.9
Healthy Paws

11,041 reviews

4.9
Fetch

5,351 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,908 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 08, 2021

Insane price Hikes and Bad Customer Service

So disappointed with this company. Have been a loyal customer for years, recommended to friends, was a huge fan because they seemed to truly care about pets and people! But in the last two years they have become horrible. They cover half of what they used to cover. They make it challenging to submit claims (my mom, who I recommended this company to, had to go three different times to her vet to get crazy specific paperwork). Three years ago I paid 115 a month to insure my dog. Today got a bill for 400 DOLLARS PER MONTH to cover her. A 400 percent increase in 3 years?! Worst of all, I’ve called multiple times now and (after waiting weeks to receive a call back) had someone explain to me interest rates and insurance policies. I understand policy increases and rising costs. But I do not understand a 400% increase?! DO NOT TRUST this Company with your pets.

Insurer: Healthy Paws

By: Meghan Falcone

Verified December 08, 2021

Healthy Paws is your partner in caring for your pet

My 2&1/2 year old Alaskan Malamute, Maddie, is the 3rd pet I have had insured with Healthy Paws. Maddie was seen at an emergency vet for a GI condition which was not resolving over a reasonable period. The bill was about $1700. Once the invoice and Maddie's medical record were submitted to Healthy Paws, the claim was reviewed and approved on a very timely basis. Healthy Paws truly cares about the health of your pet and recognizes the role they have in allowing you to afford the care your pet may need.

Insurer: Healthy Paws

By: Debra M. Williams

December 08, 2021

Healthy Paws provides peace of mind in knowing that I have a partner in caring for Maddie's health care needs.

My 2&1/2 year old Alaskan Malamute, Maddie, is the 3rd pet I have had insured with Healthy Paws. The claim process if very easy, all you have to do is submit a picture of your invoice along with any pertinent medical history required and the claim is reviewed for payment on a very timely basis. The communication is great. There is a sense they really care about the well being of your pet and understand the part they play in controlling unexpected health care costs.

Insurer: Healthy Paws

By: Debra

Useful
Verified December 08, 2021

Great job.

We’ll taken care of on any claim or problem. Immensely satisfied. Thanks for great service!

Insurer: Figo

By: Rose Ann Cahill

December 08, 2021

Amazing service

I so thankful for PETSBEST insurance! They have helped me pay for the SO expensive vet bills for breast cancer treatments for my baby girl Princess! so expensive treatments needed to help make here better. THANK God & YOU! Also when my other dog Kenai got sick suddenly PetsBest was there to help me pay for the expensive ER & Virginia tech bills. Unfortunately, the cancer had spread & Kenai went to heaven . I was surprised to receive a condolences card for Kenai from PetsBest signed by each representative!!! Thank you!!

Insurer: Pets Best

By: Dawn

Useful
December 08, 2021

Positive Experience!

I appreciate the quick response and that claims are easily submitted and processed without hassle.

Insurer: Pets Best

By: Emily

Verified December 08, 2021

Quick claim processing and payment

Quick claim processing and payment. Painless as expected.

Insurer: Figo

By: Scott

December 08, 2021

BEST Customer Service!…

Trupanion has the BEST Customer Service! The Reps are friendly, knowledgeable and very helpful! All payments to me are very quick and never any hassle. The pet coverage is excellent and rarely is there any question about the claim. I agree with many others who say they wish our health insurance were as easy to deal with.

Insurer: Trupanion Canada

By: Elaine Sylvester

Verified December 08, 2021

It’s good so far we just got the…

It’s good so far we just got the insurance for our puppy. The respond is pretty quick

Insurer: Pumpkin

By: customer

December 08, 2021

Best Investment in my Furbaby's Future

As a medical practitioner, I understand the importance of taking care of your health and having health insurance available to provide assistance if needed. One of my patients recommended Healthy Paws to me over six years ago, and it's been the best decision I've made for my dog, Violet. With her breed, I knew that hip dysplasia commonly occurs, and I wanted to be prepared for any medical expenses that could arise. I signed her up when she was between 2-3 years old, and I am so thankful. I would never have expected the medical year we've had. She required multiple procedures, and thanks to Healthy Paws, we could get the critical care without a second thought. The customer service has been outstanding, and they have been so polite and helpful anytime I've called in. Submitting claims is incredibly easy with a quick turnaround as well, other than a few glitches when my camera wouldn't recognize one of the receipts. Violet recently had another medical episode that has been rather heartbreaking and frightening. A few days after one of her treatments, I received an email from Healthy Paws asking how Violet was doing and wishing her the best. I couldn't ask for a better company to have on the side of my furbaby, and I'm incredibly thankful that a patient recommended them to me!

Insurer: Healthy Paws

By: Beverly

Useful

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