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Very rapid response to claims.
Very rapid response to claims.
Insurer: Trupanion
By: Robin
We feel confident that what you…
We feel confident that what you reported that will be covered in the program is accurate.
Insurer: ManyPets
By: customer
I have never had insurance on a pet
I have never had insurance on a pet. I wasnt sure if I wanted to spend the money but I called and someone was easy to contact and explained exactly what I needed. VERY VERY helpful. Glad I decided to spend the money well worth it.
Insurer: Pets Best
By: Ja
Do Not Recommend
I have had a terrible experience with Trupanion. I took my dog to the vet for excessive vomiting, as she was vomiting 15 times in 3 hours because she ate something toxic. She ended up being fine, and I submitted my claim to Trupanion. Since my puppy vomited 2 times in the past, when she was 3 months old, during the time she received her puppy shots. Trupanion is calling my puppy's near-death experience a 'pre-existing' condition. Since my puppy vomited in the past, they now claim that this is a pre-existing condition for her. I am going through the appeals process but will most certainly be canceling my membership once (or if) this even gets sorted out. Watching my dog being so sick and then having multiple representatives tell me that this is because of a 'pre-existing' condition is disgusting. I signed up for Trupanion because of the positive reviews and the care I thought I would be receiving from my pet after speaking to representatives on the phone. Instead, if feels like they don't even care that my dog almost died, as long as they get my monthly payments, which are also going up because I moved states. Being told that my puppy's near-death experience is because of a pre-existing condition is disgusting, disheartening and rude. I will never trust my claims with this insurance company again. I do hope others have better experiences but this process has been an absolute nightmare and I would not recommend my friends to use this service. Update: I have provided my details to Trupanion upon request and still haven’t heard from them.
Insurer: Trupanion
By: Kelly
User-friendly way to submit claims
Simple, user-friendly way to submit a claim. Paid promptly to my bank account.
Insurer: Embrace
By: Pam from Maine
Treatment for Yona the English Cocker
Embrace Insurance Company are the best people in the world to deal with. They are alway there for you and with little or no trouble they can and will answer your questions and concerns immediately.
Insurer: Embrace
By: Gary
Wellness and Accident/Illness Plan Combo for us!
I selected a combined plan for my pet that offered both accident/illness and wellness components. I have been happy and satisfied with the fast responsiveness, fair and professional attention to each claim for quality veterinary care.
Insurer: Pets Best
By: Cindy Rice
Fast processing time for claims.
Fast processing time for claims.
Insurer: Fetch
By: Sophie's Mom
My puppy had bad diarrhea and vomiting…
My puppy had bad diarrhea and vomiting on labour day weekend. Poor thing suffered badly. We went to see vet and gave him X-ray, blood work and prescription drugs. Thank goddess it wasn’t internal bleeding but a digestive problem. Total expense was close to 1500. Then I filed a claim with Fetch. Immediately after reporting online, there was an email sent out to confirm that case is open and a case manager will be assigned. It also shows what will happen next and estimated timeline which makes me feel secured, confident and comfortable with claim handling. 4 days later I got an email saying case is being reviewed. 3 more days another e-mail came with approval. All entitled benefits are paid out and deposited to my account. Super quick! I’d rate 110% of satisfactory if I could! Professional, quick, fair! Highly recommended!
Insurer: Fetch Canada
By: Frank Xu
Decade of pet insurance experience
Ive devoted my life to training service dogs and got a Maters Degree in Canine Life Sciences with an emphasis at Bergin University of Canine Studies. Ive experienced several pet insurers. VPI only coverd 50%. Healthy Paws doesnt pay the vets examination fee so it discourages you from getting canine healthcare as many dont have money to pay the vet on top of their ever increasing premiums. Trupanion wouldnt cover my insured dogs surgery if he wasnt neutered after age 1. All the above are DISGUSTING! Then came Embrace. This company restored my faith in an insurance company. Ive NEVER had a claim denied. When I transitioned away from Horrible Healthy Paws to embrace...Embrace pre certified acceptance to eliminate any coverage vulnerabilities..pre existing excuses to deny claims in the future. EMBRACE is THE company you owe your canine kid to go with! I share this with the love of dog. Ps There are places in hell for a health insurance company that doesnt cover a doctor examining your loved one aka UNHEALTHY PAWS that claims to be number one though just sued class action for raising coverage costs so unrealistically.
Insurer: Embrace
By: Embraced pet parent