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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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A customer service agent who kept his promise
Jason assisted me with a payment issue. He said he needed to research on my issue and he would call me back. 2 days later he called as promised and had my issue resolved and i received payments. Thanks Jason for following up and actually calling me back with everything already completed.
Insurer: ASPCA
By: Daniel Clyburn
Claims
This process took 2 weeks before complete and our wellness first appointment was denied due to my vets wording, be clear with your vet about wording is a claim is intended. Insurance company did great customer service was informative even reviewed records in case wording was just missed.
Insurer: ASPCA
By: Tamila nichols
New Doggie Insurance
I was looking for pet insurance and found everything that I wanted with Prudent Pet Insurance. The price was good and the features offered everything that I needed.
Insurer: Prudent Pet
By: Evelyn
Great service
Thank you so much for making a very stressful situation less stressful by not having to worry about trying to get money back and sending in receipts. And a very quick assessment. Thank you from me and Kashu.
Insurer: Trupanion Canada
By: Darlene
??
The girl I spoke to on the phone was very informative and that is all I can ask for as I am a new puppy mommy
Insurer: Trupanion Canada
By: Chantal
Sadie & I So glad we got Trupanion Thx
Trupanion does make it easier when it comes to claims.Someone is always there to answer questions.
Insurer: Trupanion Canada
By: Rosemarie
Michelle Bourque, Highly satisfied
Trupanion has been amazing for me as I navigate through my Dog's issue. I would recommend them hands down!
Insurer: Trupanion Canada
By: Michelle
Positive Experience
Very easy and quick to use - great response time !
Insurer: Trupanion Canada
By: Mike
Your claims process is quick and easy and customer service has always been excellent.
Your claims process is quick and easy, and customer service has always been excellent. Everyone has been very helpful over the years.
Insurer: Trupanion Canada
By: Linda