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Spot is a Scam
This company is a scam who takes your money and then we need them to cover something big, then they cry it’s a preexisting condition. My cat puked in January, and in the obstruction X-ray the vet noticed what could have been small kidneys, which could signify future chronic kidney disease. We just had his blood drawn 10/31, he has to be put under, to double check if this is an issue, it isn’t, and Spot denied the claim. Stating clause 51, which I assume is preexisting condition. They’re employee who I spoke to in February told me that Spot would cover this test, but now $400 later, they won’t. I immediately changed to Lemonade insurance and am canceling Spot tomorrow. They also posted the same reply on this as they do everyone. I don’t need an explanation of what your 21 year old employee decided based on how it will benefit Spot. I need Spot to realize that a possible obstruction (which there wasn’t anything, suggesting my cat simply ate something that affected him adversely) resulting in an X-ray with a possible smaller kidney (turns out his kidneys are fine, based on the test your employee told me would be paid), is not the same thing. Cat eats something and pukes on one occasion ever in his life is not the same thing as cat could have chronic kidney disease, based on an incidental X-ray to see if cat has a ball of yarn in his stomach. Obviously whomever does the claims has no clue about the anatomy of animals. This is Spot taking care of Spot and not taking care of the customer or their beloved pet. I’ve now spent $1600 out of pocket this year and my cat is in perfect health, no thanks to Spot. I will never trust a Forbes suggestion ever again.
Insurer: Spot
By: Rachael Fisher
Customer service is always awesome and…
Customer service is always awesome and prompt response to claims.
Insurer: Trupanion
By: customer
I’ve never had pet insurance before, but I’m so glad I have it now.
I’ve never had pet insurance before, yet after adopting my little Maltipoo puppy, I decided to get it. After researching a lot of insurance companies, I chose Pets Best. It was highly rated, and has many options that can easily be tailored to your pet. They are always available and very nice and professional. I feel secure having my puppy insured with Pets Best.
Insurer: Pets Best
By: Jean Rasey
Have been using Embrace for 8 years now!
I've been using Embrace since 2016. They have always taken care of my pets and I, providing great and easy coverage whenever and however we need it. Their customer service is top tier, and they've never turned down any coverage for my fur family. I love the changes and how easy it is to submit a claim and receive payment now! I'm so glad I found you guys 8 years ago, I can't imagine better insurance for my boys!
Insurer: Embrace
By: Shay B
Great insurance
Great sign up person. Payed all costs after deductible. I rate them A+
Insurer: MetLife
By: Fred
Ad Lied
I recently signed up for insurance for my emotional support dog that was in a hit and run car accident. The ad I saw for spot pet insurance said that the insurance was same day insurance, but when I finished signing up I read that I was going to have to wait 2 weeks to put in my first claim. I am not satisfied at all, I'm incredibly disappointed. This is not what was advertised when I was signing up. I am no longer interested in using this insurance company for my support dog.
Insurer: Spot
By: Dan
Once the paperwork is available
Once the paperwork is available, you get the money back within couple of days. Responsive and claimed process timely. The app is easy to use.
Insurer: Figo
By: Emma
Easy to choose coverage options
Easy to choose coverage options. Great to have a wellness plan available to enroll in as well!
Insurer: Spot
By: Patricia Reilly
Unbelievable Service
Unbelievable Service in regards to filing and payout. Healthy Paws was there for Us when We really needed them. It’s wonderful to have a relationship with a business that is so stress free and non time consuming. Highly recommend and AAA+. The French Bulldog from Maine, Fletcher
Insurer: Healthy Paws
By: Michael Tobin
Peace of Mind
Our dog, Molly, has been insured with Healthy Paws for a few years now. A healthy dog for 6 years, Molly suddenly went blind from SARDS and was diagnosed with Cushing’s Disease. That same year, she required abdominal surgery for foreign body removal. Healthy Paws pet insurance took away a lot of stress during several difficult times this past year. They are communicative and our claims are always resolved in a timely manner. We are thankful to be their clients.
Insurer: Healthy Paws
By: Laura