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ASPCA Pet insurance did NOT honor my claim!
I paid ASPCA $1,729.64 over a 2 year period and when I finally submitted a claim for $616, ($500 deductible and 80% of the balance), they would NOT honor the claim. After my deductible, they would have ONLY owed me approximately $92. I Cancelled before they STOLE one more dime from me!
Insurer: ASPCA
By: Ken
Frustrated with my overall experience…
Frustrated with my overall experience with aspca. Honestly thinking about switching insurance companies.
Insurer: ASPCA
By: Shannon
WEB SITE IS EASY TO USE PROMPT AND EFFECTIVE
THIS IS A FIRST TIME SUBMITTING A CLAIM .WEBSITE IS EXTREMELY EASY TO USE AND SIMPLE TO SUBMIT CLAIMS.
Insurer: Embrace
By: John Percuoco
came through as promised
HonestyHonestyHonestyHonestyHonestyHonestyHonestyHonestyHonestyHonestyHonestyHonestyHonesty
Insurer: ASPCA
By: Daniel Barone
Furry family member died, still getting billed
My furry family member died on May 10th, 2022. I’ve contacted Healthy Paws 6 times since then as they continue to bill me. On Monday of this week, I was told that all charges would be reversed and my policy canceled. Then boom, got billed again… and was told my bill will go up in December. So each time this happens, it opens wounds of losing my family member. It is an unacceptable experience.
Insurer: Healthy Paws
By: Elizabeth Ziegler
Did not process my wellness claim
Did not process my wellness claim
Insurer: ManyPets
By: Isaiah Mittan
They were a godsend for our fur baby!
I've had pets best for going on 3 years now but have only really used them for the first time this year. My experience has been positive so far! We fell into some issues with my sweet girl that seemed to just snow ball from one issue to another. I had to put in several claims over the course of this year to cover tests and procedures, and Pets Best paid them all out to me aside from the copay, deductible and the small things they dont cover that i knew about. My insurance was for 90% coverage. The claim speed can vary. Some claims take longer at times. I think the most i had to wait was about 5 weeks, and that was in part due to my vet being slow on documents. The fastest was in 1 week. In the end, they covered the expensive care and tests and for that I'm so very grateful!
Insurer: Pets Best
By: ERICKA
Easy to use
I filed a claim for an emergency visit and it was easy, communication was great and basically after submission and one request for more information with review, I received a claim approval.
Insurer: MetLife
By: Lori
WORST WELLNESS PLAN EVER!!
My dog was born on 12/12/2021. I adopted my dog from Ohio on 08/13/2022 as a breeder surrender. Needless to to say, she was a puppy mill dog. The rescue received her at six months old, or so I was told, and they had her spayed, as rescues do. Her first wellness visit with my vet was 10/10/2022 (first available appointment after I adopted here). I purchased the wellness plan and have paid on this plan for four (4) months. I have been getting nothing but a runaround from this company asking for additional medical records, which I do not have any, including additional medical records from my vet, WHICH THERE ARE NONE!!! How stupid can people be??? Once we get this straightened out, I will be shopping for another pet insurance with a wellness plan, because I do not have the time nor the energy to battle a company over something so friggin ridiculous!!
Insurer: Pets Best
By: Tina
Got a smartphone? You don’t need anything else except your invoice
Submitting a claim was so easy. I have been intimidated by what I thought I was going to have to do. I actually did it all on my phone!
Insurer: Embrace
By: Katherine