209,556+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to submit claims and fast…
Easy to submit claims and fast responses.
Insurer: Pumpkin
By: Erin
The bill from the Vet was unexpected…
The bill from the Vet was unexpected and being on a fixed income makes it difficult. Fetch Pet processed the bill quickly and I should be getting the check soon.
Insurer: Fetch
By: Anne
Easy receipt submission online
Easy receipt submission online. Quick reimbursement.
Insurer: MetLife
By: Sara Beth Glausier
Quick deposit
I filled out my first claim after 11 years and it was a quick and efficient turnaround to receive our deposit.
Insurer: Fetch
By: Jessica
Fetch's claim handling was quick
Fetch's claim handling was quick! They paid exactly what I filed and deposited it to my checking account. This was my first claim with Fetch and I'm very pleased with their handling!
Insurer: Fetch
By: customer WBC
Always very helpful and answer all my…
Always very helpful and answer all my questions thoroughly
Insurer: Pumpkin
By: customer
Don't choose this company if you need same day service.
I was promised a direct payment to my vet clinic for my pet’s surgery, to be paid on the day of the procedure once it was completed. However, after the surgery, Healthy Paws was suddenly unable to process the direct payment as promised. I spent hours trying to reach someone who could actually explain what was going on, rather than reading from a script. In the end, I was forced to pay the full cost myself. I was reimbursed two days later, but that defeats the purpose of having pet insurance. Insurance should be there for situations where the upfront cost isn’t feasible. The lack of communication and follow-through made an already stressful situation much worse.
Insurer: Healthy Paws
By: Kelly Corbett
Great Insurance
My dog has had multiple health issues; IMHA, chronic pancreatitis and recently had a ACL repair to name a few. Healthy Paws has honored our policy every single time without issue and paid the claims within days. Very pleased with the insurance and customer service!
Insurer: Healthy Paws
By: Donna G
Don't look any further you found the best pet insurance out there...
I always rave about MetLife for pet insurance and have gotten you other customers. When a claim is submitted they are processed very quickly and money back into my act within 2 weeks usually shorter, I have had 2 other pet ins and had to fight to get my money I would say 95% of the time there are no issues at all, easy to talk to, any issues get fixed usually while I'm on the phone and the people you talk to are very pleasant. I recently had an issue with a bunch of claims that someone only uploaded the last page of the bill instead of everything I sent so all my claims were being denied... evidently they are getting fixed because I have not been able to resubmit them and claims are being processed. Metlife is the best pet insurance out there I have 6 of my 11 babies on there so far.
Insurer: MetLife
By: Valerie Bracey
Very easy to navigate the site
Very easy to navigate the site
Insurer: MetLife
By: Sandra Makhoul