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Excellent customer service
Excellent customer service - great value and support with claims and app. So glad the breeder introduced me to this when I purchased the puppy.
Insurer: Trupanion
By: Margaret Fredrickson
Affordable and very helpful
Affordable and very helpful
Insurer: Spot
By: Laura Herrington
Each time my best friend needs medical help I am so glad that I have Embrace.
I got Health Insurance for my dog right away when I adopted him as a little ball of fur in the palm of my hand. I researched health insurance online and ask fellow pet owners. I chose Embrace Pet Insurance because of the woman who contacted me. Prices are pretty much comparable for the insurance options out there, when you figure what you are paying and what you are getting. Embrace was the only company who reached out to me and explained the options and how it all worked. She asked for my dog's name and from that point on all of the questions about my dog included his name. She asked about his breed and let me know what his breed may be prone to. She gave me quotes and options, I didn't feel like I was talking to a car salesman. I spoke to 2 other insurance groups and didn't feel as though my dog was a priority, and both were kind of pushy to get me signed up when I barely had any information. It really was a no-brainer for me, and I am so glad I chose Embrace. He is now 5 years old and has had his share of incidents and illnesses. Everyone at Embrace has been helpful and very pleasant. My dog was just diagnosed with Diabetes, and I have had several trips to the vet and prescriptions filled. The claims are so easy to submit and are handled very quickly. My last claim I submitted and had the reimbursement in my bank account 2 days later. Each time my best friend needs medical help I am so glad that I have Embrace.
Insurer: Embrace
By: Debra Trump
The initial claim has been a nightmare
The initial claim has been an absolutely miserable experience. They continue to mark the claim as "action needed". The vet's office says "we sent them" and they bcc'ed me on the email. Call into HealthyPaws and they say "ah darn, don't use records@healthypaws, use claims instead (ignore what it says on our website). Then they say oh we got them, they just weren't attached to the claim. They later send out the exact same template "action needed, we need your pets complete medical record", which is exactly what was sent before. Call them back. Ah..shucks the records weren't attached to the claim so sorry. Just a BS run around doing nothing nothing but shifting status back to action "required from you" and sending out the same template which tells me absolutely nothing about what they think is missing but isn't. We're now on the 3rd cycle of this nonsense. Stay away from this company at all costs, they very clearly want to play as many games as possible to see if you'll just go away before they pay out. Complete garbage.
Insurer: Healthy Paws
By: CN
Very happy with many pets ……
Very happy with many pets … communication was easy and they paid quickly which was even better . We have insured 2 dogs with them and happy so far
Insurer: ManyPets
By: customer
Simple and direct registration and…why not?
Simple and direct registration and information. No hidden or confusing directives to enroll!
Insurer: Spot
By: John Toth
Really nice employees willing to help…
Really nice employees willing to help you with any concerns you may have.
Insurer: Embrace
By: michael coringrato
Highly Recommended Pet Insurance
I originally purchased pet insurance based on concerns in future for hip dysplasia. Unfortunately, we've had some medical and dental issues with our dog. Healthy Paws Insurance not only provides us with how to care for our pets, a blog with other owners, but an ease in dealing with expenses. The process is easy, efficient and very timely! We just got another one - puppy, and she's signed up as well. Thank you for caring about our fur babies!
Insurer: Healthy Paws
By: Rose
Great to work with
Trupanion has been easy to work with and very helpful. My coverage is enabling me to afford to diagnose and treat my dog’s brain tumor with radiation treatment. I wish I’d understood when I got the policy that I needed to select an option to cover physical therapy and acupuncture; that wasn’t clear to me.
Insurer: Trupanion
By: Ted
It's so much easier to be able to…
It's so much easier to be able to submit forms online. Although, I don't fully understand exactly what information is needed from a medical standpoint, it is more convenient.
Insurer: Embrace
By: Gloria Thompson