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Great coverage, easy to find information
Great Name and great coverage! Was so easy to not only find all the information I needed to make an informed decision to switch from our old provider but it was super fast, easy and convenient to sign my dogs up! I had questions which were answered promptly through email and am so happy with the services provided, the coverage and the affordability of this pet insurance. I now pay half of what I did with our old insurance company and it feels Furkin good. I appreciate that there are no hidden fees and you clearly indicate when rates will increase with age and by how much!
Insurer: Furkin
By: Chantell
Easy process and helpful care team
The process was very easy and everyone I spoke to for clarification of certain things was extremely helpful!
Insurer: Furkin
By: Lindsay
Love Pets Best
Claims paid very quickly Friendly and helpful customer service Great app that makes submitting a claim very easy
Insurer: Pets Best
By: Sandy Marcheski
I don’t like the fact that you and the…
I don’t like the fact that you and the vet do not work together. And I have to fill out forms to get my money returned. I am a senior and am not good on this thing. I get frustrated. Thought they would pay the vet but I had to
Insurer: Figo
By: Elaine Ankney
Surprised by the ease and efficiency.
First pet insurance we have had, even after 30 years of pets. Thought we would have it for catastrophic need, but decided to file for smaller (but expensive) procedure. Was VERY pleased with the ease of filing, and the promptness of our reimbursement.
Insurer: Embrace
By: Julia
Peace of Mind
Our dog, Molly, has been insured with Healthy Paws for a few years now. A healthy dog for 6 years, Molly suddenly went blind from SARDS and was diagnosed with Cushing’s Disease. That same year, she required abdominal surgery for foreign body removal. Healthy Paws pet insurance took away a lot of stress during several difficult times this past year. They are communicative and our claims are always resolved in a timely manner. We are thankful to be their clients.
Insurer: Healthy Paws
By: Laura McGuiness
I do not trust this company anymore
This company did not follow through. I have been with this company for 5 years. They have been amazing... paid 2 claims for swallowing foreign objects. Met deductible the second time as it was stated in the claim that moving forward any claim related to swallowing a foreign object has met the deductible. It happened again this past week for the third time and TRUPANION is saying they made a mistake on the second claim and it should not have been paid. They have changed their terms without notifying the customers. Wrong move, Trupanion. They did not pay the third claim. Applied it to the deductible- what's the point if it's different every time a different object is ingested? Cancelled my insurance and will make sure that I share my experience.
Insurer: Trupanion
By: TG
Fast turnaround
Fast turnaround! Submit the correct paperwork (invoice and medical records) and you will see your claim processed in days, not weeks like some other insurance plans.
Insurer: Fetch Canada
By: Kathleen P.
It was so easy
It was so easy, just placed the claim and waited for a few days. I really didn’t have to do any more than that, it was great!!!
Insurer: Embrace
By: Cassie Stanton
I would like to know why reviewers are…
I would like to know why reviewers are saying " quick to reimburse" if Trupanion pays the vet up front. There is no need to reimburse if vet is paid up front. That confuses me and doesn't seem right.
Insurer: Trupanion Canada
By: Debbie Nichol