224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
224,962 total
What are you looking for?
Most selected providers in "July, 2026"
This chart shows the distribution of the most selected pet insurance providers in July, 2026.
Providers with highest rating
20,008 reviews
11,406 reviews
5,987 reviews
55,033 reviews
15,459 reviews
Category with most reviews
This chart shows the distribution of review categories.
First time customer
Despite waiting online for 15 min on hold to get to an agent, Nadine was very helpful to answer all my questions and provide live examples for each scenario. Very happy with my pet insurance selections. If signing up new, few notes: wellness package does not add any value. I hope Fetch replaces it with more beneficial option in the future. Make sure to ask for other deductibles and payout limits. Fetch does not payout to credit card. I hope one day they do that.
Insurer: Fetch Canada
By: Caroline Dayyani
They incorrectly file all of my claims…
They incorrectly file all of my claims the first time. Is it now expected of me to have to refile my claims every time so that they are actually done properly? They filed my dog as a CAT. And under things that he wasn't even treated for. I didnt even receive mpney back the first time for an xray! Thankfully it was resolved after they were re-submitted for evaluation but that shouldn't be nessasary. I felt they were trying to save themselves money by banking on me not calling and questioning.
Insurer: MetLife
By: customer
Prompt Service and Support
My dog Tootsie was recently diagnosed with Congestive Heart Failure and AFIB. While the news is devastating, Pets Best has provided prompt service re processing my claims. We're still in the early days of multiple follow-up visit, monitoring and adjusting medications - lots of bills! However, Pets Best has been very helpful and prompt in processing my multiple claims, Having this coverage has enabled me to provide Tootsie with the necessary medical services and medications that she needs and deserves.
It is simple to download the…
It is simple to download the information required. I had my payment in my account in 2 days
Insurer: MetLife
By: customer
Super easy to submit claims
Super easy to submit claims. Quick response back with details of benefit.
Insurer: MetLife
By: customer
They made me resubmit an invoice
They made me resubmit an invoice, a second time this has happened. When they do approve a claim, payment has been prompt. Even so, I'm switching to a lower-priced carrier that has a better rating by the Wall Street Journal. (Embrace doesn't even get a mention.)
Insurer: Embrace
By: Michael Brown
Claims are processed quickly and refund…
Claims are processed quickly and refund payment is all done in less than a week. Couldn't be happier. Much better than my other pet insurance who would find any reason not to reimburse submitted claims
Insurer: Pumpkin
By: LISA
When the forms was sent it
When the forms was sent it. They responded right away.
Insurer: Trupanion
By: Anna
Best Pet Insurance!
I've had MetLife Pet Insurance for almost six years and I love how simple the process is to get my dog's care covered.
Insurer: MetLife
By: Katie