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Easy to use
I filed a claim for an emergency visit and it was easy, communication was great and basically after submission and one request for more information with review, I received a claim approval.
Insurer: MetLife
By: Lori
WORST WELLNESS PLAN EVER!!
My dog was born on 12/12/2021. I adopted my dog from Ohio on 08/13/2022 as a breeder surrender. Needless to to say, she was a puppy mill dog. The rescue received her at six months old, or so I was told, and they had her spayed, as rescues do. Her first wellness visit with my vet was 10/10/2022 (first available appointment after I adopted here). I purchased the wellness plan and have paid on this plan for four (4) months. I have been getting nothing but a runaround from this company asking for additional medical records, which I do not have any, including additional medical records from my vet, WHICH THERE ARE NONE!!! How stupid can people be??? Once we get this straightened out, I will be shopping for another pet insurance with a wellness plan, because I do not have the time nor the energy to battle a company over something so friggin ridiculous!!
Insurer: Pets Best
By: Tina
Got a smartphone? You don’t need anything else except your invoice
Submitting a claim was so easy. I have been intimidated by what I thought I was going to have to do. I actually did it all on my phone!
Insurer: Embrace
By: Katherine
I Chose Trupanion Over All The Others
I chose a #10 because I was fortunate enough to have had my call answered by a gal named "Yasmine".
Insurer: Trupanion Canada
By: Elizabeth
The best pet insurance!
I would definitely recommend Trupanion! Fast, friendly and great service!
Insurer: Trupanion Canada
By: Ashley
Unreasonable Exemption
Not happy that my claim was rejected as pre-exsisting. My dog has never had this type of skin problem before. Seems much to generalized to be reasonable. Have not called to dispute as that takes up my time. But not satisfied in this instance.
Insurer: Trupanion Canada
By: Aura
Not recommended.
Significant Blood in stool not considered as illness that is covered. Was not impressed.
Insurer: Trupanion Canada
By: Shawn
So friendly !
So friendly !!!!
Insurer: Trupanion Canada
By: Ben
Trupanion has always been very helpful and kind.
Trupanion has always been very helpful and kind..they help us in our time of need with our fur babies
Insurer: Trupanion Canada
By: Robyn
Aceâs mom was very relieved!!!
Very efficient service while already in stressful situation. Chat line person very helpful and informative. Great during my odd hours of availability
Insurer: Trupanion Canada
By: Melodie